OPERATIONS MANAGER
$ 3,800 - $ 3,800 / month
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Responsible and accountable for effectively managing the day-to-day operations/allocated contract sites and staffs by providing highest quality to employees and Clients
Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident
Ensure all site requirements according to the site file and in compliance with PLRD requirements
Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct
Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos.
Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ
Ensure monthly report for all sites are being delivered to Clients and documents submitted for billings
Submission of weekly roster for all sites allocated are promptly updated
Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls
Conduct OJT training for new hires and conduct refresher on SOP
Handle workplace investigation, grievance and discipline
Plan and schedule training for security personnel in alignment with PWM requirements
Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel
Any adhoc tasks assigned
Client Liaison:
Maintain good working relationship with Clients
Ensure service deliverables are met
Attend to clients’ complaints, feedbacks and queries
Requirements:
No experience in the Security Industry are welcome
Minimum Diploma/Degree qualification from reputable institutions.
Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.
*Open to Singaporeans and PR
*Only shortlisted candidates will be contacted
Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident
Ensure all site requirements according to the site file and in compliance with PLRD requirements
Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct
Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos.
Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ
Ensure monthly report for all sites are being delivered to Clients and documents submitted for billings
Submission of weekly roster for all sites allocated are promptly updated
Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls
Conduct OJT training for new hires and conduct refresher on SOP
Handle workplace investigation, grievance and discipline
Plan and schedule training for security personnel in alignment with PWM requirements
Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel
Any adhoc tasks assigned
Client Liaison:
Maintain good working relationship with Clients
Ensure service deliverables are met
Attend to clients’ complaints, feedbacks and queries
Requirements:
No experience in the Security Industry are welcome
Minimum Diploma/Degree qualification from reputable institutions.
Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.
*Open to Singaporeans and PR
*Only shortlisted candidates will be contacted