Management Trainee (OUTLET)
$ 2,700 - $ 2,700 / month
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Job Summary:
The Management Trainee is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, serving food/beverages to customers, and performing cashiering duties. He/she is responsible for supervising staff working the floor, assigning their work stations, resolving work-related problems and ensures the shift runs smoothly.
Main Duties and Responsibilities:
Welcome guest in a warm and friendly manner.
To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
Upsell promotional items.
To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
Perform day to day pre-opening and closing activities as per SOPs.
To adhere to service SOPs.
Ensure that food hygiene and safety standards are maintained and comply.
Maintain day to day outlet cleanliness.
Perform general housekeeping and equipment maintenance duties.
Report on time, in proper uniform and grooming standard.
Work together with other team members to provide good quality service.
Assist in dishwashing duties as and when required.
Execute any other duties as assigned.
Assist Store Manager in ensuring smooth daily operation .
Train and guide new colleague on company’s SOP.
Job Specifications:
Skills
Excellent Customer Service
Good command of spoken English
Education
Min. GCE "N"/"O" Level, customer service certificate or any related fields.
Experience
At least 2 year of experience working in customer service or relevant experience in F&B.
Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.
Job Requirements:
Working hours: 10 hours per day (including a 1 hour break), on a 5.5 day workweek.
Additional Benefits:
Performance Incentive Bonus
Birthday Voucher
Annual Increment
Paid Medical
Staff Discounts
Staff Meal Provided
Uniform Provided
Good Career Progression
The Management Trainee is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, serving food/beverages to customers, and performing cashiering duties. He/she is responsible for supervising staff working the floor, assigning their work stations, resolving work-related problems and ensures the shift runs smoothly.
Main Duties and Responsibilities:
Welcome guest in a warm and friendly manner.
To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
Upsell promotional items.
To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
Perform day to day pre-opening and closing activities as per SOPs.
To adhere to service SOPs.
Ensure that food hygiene and safety standards are maintained and comply.
Maintain day to day outlet cleanliness.
Perform general housekeeping and equipment maintenance duties.
Report on time, in proper uniform and grooming standard.
Work together with other team members to provide good quality service.
Assist in dishwashing duties as and when required.
Execute any other duties as assigned.
Assist Store Manager in ensuring smooth daily operation .
Train and guide new colleague on company’s SOP.
Job Specifications:
Skills
Excellent Customer Service
Good command of spoken English
Education
Min. GCE "N"/"O" Level, customer service certificate or any related fields.
Experience
At least 2 year of experience working in customer service or relevant experience in F&B.
Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.
Job Requirements:
Working hours: 10 hours per day (including a 1 hour break), on a 5.5 day workweek.
Additional Benefits:
Performance Incentive Bonus
Birthday Voucher
Annual Increment
Paid Medical
Staff Discounts
Staff Meal Provided
Uniform Provided
Good Career Progression