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ASSISTANT RETAIL SUPERVISOR

$ 2,500 - $ 3,000 / month

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Job Descriptions:

· Achieve and exceed store sales target and store KPIs

· Engage team-selling strategy to deliver Total Customer Experience and close sales

· Take the lead to demonstrate sales strategy and motivate others to close sales and achieve store target

· Partners Store Manager/Area Executive on action plans to exceed sales target/plan

· Provides feedback to Store Manager/Area Executive in view of business trends and staff performance in order to maximize sales

· Knows the best sellers, the required placement, and ensures that their sales are at or above company performance

· Perform operational tasks, maintains neat, clean and organized store environment, monitor inventory movement and conducts store take

· Perform merchandising tasks, e.g. floor sets and planograms

· Maintains high level of personal integrity, adhere to Loss Prevention practices and policies, manage work schedule and time keeping, report of fraudulent/disciplinary/ theft issues immediately to superiors

· Process and document sales transactions, conduct daily closing checks and verification

· Support in management of store operation, enforcement of service standards and team performance

· Recognizes performance issues and communicates details to Store Manager on a regular basis

· Instil high standards of compliance and hold teams accountable

· Educate team members to provide consistent Total Customer Experience through customer's first touch point to the end of transaction

· Set example by demonstrating personalised customer service and selling skills

· Imparts product and operations knowledge, utilising tools provided

· Consistently build team members' competencies by engaging in continuous training, role-playing and effective delegation of tasks

· Drive employee engagement and foster team spirit

Requirements:

· Secondary and above or Certificate in Retail Management or related disciplines

· At least 5 years of experience in retail industry, including 2 years at supervisor level, preferably in Timepieces or FMCG Electronics products

· Experience in retail shop and team supervision, preferably in Sporty or Street Style apparels

· Passion for sales and customer service

· Proven sales and results oriented to meet targets

· Good sales performance analysis skills and committed to uphold high service standards

· Strong leadership and mentoring skills to junior staff

· Excellent interpersonal and communication skills

· Ability to connect with Team and develop people

· Fluent in English verbal and written communication

  • IT Proficiency (Intermediate level)

Job Types: Full-time, Permanent, Contract

Pay: $2,500.00 - $3,000.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Work from home

Schedule:

  • Holidays
  • Weekend availability

Supplemental Pay:

  • Commission pay
  • Performance bonus

Experience:

  • retail: 4 years (Required)

Work Location: In person