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RR-0098970 - Application Support (L2)

Salary undisclosed

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Job Description:

Ad-hoc activation to be onsite for urgent production issues and
- There may also be occasions whereby support duties are required outside of working hours /
public holidays for a short-term basis upon clients’ requests.
Requirements:
 Strong problem investigation and solving skills,
 Has an analytical mindset and able to understand business and functional concepts,
 Proactive and self-driven and able to work under pressure with a high sense of urgency,
 Basic knowledge of Java programming and has some hands-on coding experience,
 Possess SQL knowledge and able to construct basic SQL queries,
 Able to understand and grasp concepts of users’ interfaces, client-server environment, web
technology, operating systems (Unix & Windows), database and middleware,
 Ability to work effectively both independently & within a team,
 Good communication skills for interaction with both internal and external stakeholders of all levels
(Internal teams, clients, external / other 3rd party vendors and management),
 Experience with writing scripts for automation will be an advantage and
 Experience working with IT ticketing systems will be an advantage.
Qualifications:
- Minimum Diploma in IT related discipline
- 1 year or more working experience in IT industry

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