
IT Support Executive
$ 2,700 - $ 3,600 / month
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Primech A & P is seeking a dedicated IT Support Executive to join our team. You will be responsible for providing technical assistance, troubleshooting, and support for hardware and software issues within the organization.
Responsibilities:
- Install, configure, and maintain software, hardware, and network systems.
- Monitor and update the enterprise software.
- Conduct routine maintenance, updates, and backups to ensure system performance and security.
- Configure and maintain logs of machine issues, errors, and repairs.
- Provide Level 1 IT support to HQ and site staff, by resolving basic technical issues and offering technical guidance/training.
- Manage user accounts and permissions, ensuring proper access rights are granted.
- Assist in hardware and software inventory management and procurement.
- Other ad-hoc duties assigned.
Requirements:
- Diploma or Degree in an IT-related field such as Computer Science and Information Technology.
- Minimum 1 year experience in IT support or related positions.
- Proficiency in programs such as Active Directory, Microsoft Office Suite and common enterprise applications.
- Knowledge of cybersecurity best practices.
- Strong analytical and problem-solving skills.
- Good communication skills, with the ability to explain technical issues to non-technical staff.
Primech A & P is seeking a dedicated IT Support Executive to join our team. You will be responsible for providing technical assistance, troubleshooting, and support for hardware and software issues within the organization.
Responsibilities:
- Install, configure, and maintain software, hardware, and network systems.
- Monitor and update the enterprise software.
- Conduct routine maintenance, updates, and backups to ensure system performance and security.
- Configure and maintain logs of machine issues, errors, and repairs.
- Provide Level 1 IT support to HQ and site staff, by resolving basic technical issues and offering technical guidance/training.
- Manage user accounts and permissions, ensuring proper access rights are granted.
- Assist in hardware and software inventory management and procurement.
- Other ad-hoc duties assigned.
Requirements:
- Diploma or Degree in an IT-related field such as Computer Science and Information Technology.
- Minimum 1 year experience in IT support or related positions.
- Proficiency in programs such as Active Directory, Microsoft Office Suite and common enterprise applications.
- Knowledge of cybersecurity best practices.
- Strong analytical and problem-solving skills.
- Good communication skills, with the ability to explain technical issues to non-technical staff.