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3-6 Months Order Processing Executive [2 days WFH] #NJN

Salary undisclosed

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Location: Tiong Bahru

Working hours: 8.30am to 6.00pm (Mondays to Fridays); with 1-hour lunch break

Duration: 3-6 Months Contract



Job Scope:

• Liaison with customers to obtain details for their personalised books

• Customer relationship management via email (replying to miscellaneous customer requests and needs)

• Consolidation of relevant customer information for design work

• Communication with designer to procure the necessary information for book customisation

• Vetting of completed books

• Sending books for printing and shipping

• Running customer survey upon receipt of the book

• Customer communication at each step of the journey (sending book for personalisation, sending book for printing, book received)

• Updating tracker sheet for team visibility on fulfilment order status

• Other ad hoc duties assigned



Requirement:

- Prior admin / order processing experience is required





Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599



We regret that only shortlisted candidates will be notified.