Epicareer Might not Working Properly
Learn More

E-commerce Customer Service Executive 

$ 2,800 - $ 2,800 / month

Checking job availability...

Original
Simplified
At The Tinsel Rack, our customer service team is the heart of our e-commerce experience, bridging the gap between our brand and our valued customers. They’re the calm in the storm, always ready to resolve queries, offer solutions, and deliver exceptional service with a smile (even through the screen!). From answering inquiries to resolving issues, they play a key role in ensuring our customers feel heard, valued, and delighted with every interaction.

We’re looking for someone who genuinely enjoys helping people, has a keen eye for details, and is ready to represent our brand with warmth and professionalism. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we’d love to hear from you.

Key Qualities We’re Looking For:

- A passion for helping customers and making their day better
- Excellent communication skills with the ability to convey warmth and clarity
- Strong problem-solving abilities with a positive, can-do attitude
- Ability to work well in a fast-paced, ever-changing e-commerce environment
- Patience, empathy, and a team spirit that keeps things running smoothly

Technical Proficiency: Familiarity with eCommerce platforms (e.g., Shopify, Magento, or WooCommerce) and CRM software (e.g., Zendesk)

If you're ready to be part of a team that values efficiency and customer satisfaction, we want to hear from you! Please send your resume to [email protected]. Shortlisted candidates will be contacted for the next steps.

Come help us create amazing experiences for our customers at The Tinsel Rack!

Location: Mattar