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Jobs or company...

Repair & Warranty Specialist

Salary undisclosed
Checking job availability...
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Simplified

Job Description:

  • Handle, log and follow up on customers’ Repair/Lease/Exchange Orders & Warranty claims while closely monitoring that the suppliers conform to agreed upon contractual obligations

  • Ensure internal/external customers are updated on status of Repair/Lease/Exchange Orders & Warranty claims

  • Issue Repair/Lease/Exchange Orders to approved suppliers

  • Handle, log and follow up on suppliers retrofit programs

  • Handle follow-up and improvement of Satair's objectives for Repair/Lease/Exchange Orders & Warranty claims and prepare performance reports on a monthly basis which reflect:

  • New, closed and open claims

  • Shop Processing Time (SPT) / Turn-Around-Time (TAT)

  • Action tracker

Supplier relations:

  • Initiate follow-up sessions/call with suppliers to ensure contractual SPTs/TATs are met and processes are aligned

  • Initiate and follow up on action tracker to ensure improvement plans are met

  • Keep HO ASOMRS informed about changes in supplier performance

  • Monitor and report on political and other conditions in the market place of importance to Satair’s competitiveness, including competitors’ behavior and activities

Requirements:

  • Diploma (Degree in Aeronautics / Aeronautical Engineering is preferred)

  • Minimum 3-5 years working experience in Customer Order Management or Supply Chain or similar

  • Negotiation skills

  • Professional and practical insight and experience with purchasing and logistics

  • Working knowledge of English, both written and oral

  • Working knowledge of SAP

  • Good numeracy skills

  • PC literacy, including word processing, spreadsheets and database use

  • Good business acumen

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair Pte Ltd

Contract Type:

Fixed term

Experience Level:

Student

Job Family:

Material Support & services <JF-CS-MS>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.