Show Room Ambassador / Receptionist
$ 2,800 - $ 2,800 / month
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Key Responsibilities:
Customer Greeting: Welcome customers and visitors to the showroom with a positive attitude and professional appearance. Provide information about available vehicles and promotions.
Phone and Email Handling: Answer and direct phone calls, respond to emails, and handle online inquiries. Schedule test drives and service appointments.
Appointment Coordination: Manage the showroom’s appointment calendar, including test drives, service appointments, and sales consultations.
Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies. Prepare and distribute documents as needed.
Customer Service: Address and resolve customer queries or concerns, ensuring a high level of satisfaction. Assist with paperwork for vehicle purchases and service requests.
Visitor Management: Maintain visitor logs and ensure guests are directed to the appropriate staff members.
Sales Support: Provide support to sales staff by preparing customer information, maintaining inventory records, and assisting with showroom displays.
Showroom Maintenance: Keep the reception area clean, organized, and well-stocked. Report maintenance issues to the appropriate team.
Qualifications:
High school diploma or equivalent; additional certification in office administration or customer service.
Previous experience as a receptionist or in a customer-facing role, preferably in an automotive or retail environment.
Strong communication skills, both verbal and written.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
Excellent organizational and multitasking abilities.
Ability to handle confidential information with discretion.
Skills and Attributes:
Friendly, approachable, and customer-oriented with a professional appearance.
Detail-oriented with strong problem-solving skills.
Capable of managing time effectively and prioritizing tasks in a busy environment.
Customer Greeting: Welcome customers and visitors to the showroom with a positive attitude and professional appearance. Provide information about available vehicles and promotions.
Phone and Email Handling: Answer and direct phone calls, respond to emails, and handle online inquiries. Schedule test drives and service appointments.
Appointment Coordination: Manage the showroom’s appointment calendar, including test drives, service appointments, and sales consultations.
Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies. Prepare and distribute documents as needed.
Customer Service: Address and resolve customer queries or concerns, ensuring a high level of satisfaction. Assist with paperwork for vehicle purchases and service requests.
Visitor Management: Maintain visitor logs and ensure guests are directed to the appropriate staff members.
Sales Support: Provide support to sales staff by preparing customer information, maintaining inventory records, and assisting with showroom displays.
Showroom Maintenance: Keep the reception area clean, organized, and well-stocked. Report maintenance issues to the appropriate team.
Qualifications:
High school diploma or equivalent; additional certification in office administration or customer service.
Previous experience as a receptionist or in a customer-facing role, preferably in an automotive or retail environment.
Strong communication skills, both verbal and written.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
Excellent organizational and multitasking abilities.
Ability to handle confidential information with discretion.
Skills and Attributes:
Friendly, approachable, and customer-oriented with a professional appearance.
Detail-oriented with strong problem-solving skills.
Capable of managing time effectively and prioritizing tasks in a busy environment.