
Full Time Operation Executive / Manager ( Adult Education and Training ) Immediate
$ 2,500 - $ 4,500 / month
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Position: Operations & Administration Executive/Manager (Adult Education & Training)
Stag Match Institute , a leading provider of adult courses and certifications, is seeking a dynamic and organized Operations & Administration Executive/Manager to ensure the smooth and efficient delivery of our training programs. This role requires a detail-oriented individual with a strong understanding of the adult education sector.
Responsibilities:
- Operational Management:
- Ensure day-to-day smooth operation of training programs.
- Schedule courses, coordinate trainers, and manage assignments.
- Plan and improve Standard Operating Procedures (SOPs).
- Plan and organize regular business reviews.
- Provide after-course and during-course support to trainees.
- Able to travel to branches as needed.
- Regulatory Compliance & Administration:
- Maintain familiarity with SSG and PEI (CPE) procedures.
- Manage CPE submissions and changes.
- Develop and maintain a comprehensive filing system.
- Assist in the commercialization of products and solutions.
- Trainer & Trainee Support:
- Provide training to new trainers.
- Offer excellent customer service, support, and guidance to trainee inquiries.
- Provide simple IT support to trainees and stakeholders.
- Financial & Reporting:
- Follow up on claims and fee collections.
- Assist in the preparation of monthly reports and updates for senior management.
- Simple Book-Keeping.
- Project & Initiative Support:
- Provide support in project research work.
- Assist in the planning and organizing of ecosystem, internal engagements, and transformation initiatives.
- Provide support in the marketing and promotions of the Business Innovation Centre.
Requirements:
- Minimum GCE A Level/Diploma in any discipline.
- Excellent command of English and strong communication skills.
- Proficiency in Microsoft Office Suite.
- Proactive, creative, and possess excellent presentation, communication, negotiation, and interpersonal skills.
- Ability to work independently and as a team player.
- Strong leadership skills and initiative.
- Prior operations and office administration experience preferred.
- Ability to work effectively under pressure.
- "Never say die" attitude and a strong work ethic.
- Familiarity with SSG and PEI (CPE) procedure.
Job Types: Full-time, Permanent, Contract
Contract length: 12 months
Pay: $2,500.00 - $4,500.00 per month
Benefits:
- Cell phone reimbursement
- Professional development
- Work from home
Schedule:
- On call
Supplemental Pay:
- Performance bonus
Work Location: In person