Epicareer Might not Working Properly
Learn More

Customer Service Specialist (Service Desk) | $2800 + Allowances | Shift Hours

$ 2,300 - $ 2,300 / month

Checking job availability...

Original
Simplified
Responsibilities :

Deliver initial support for IT-related concerns.
Provide Level 1 technical assistance.
Provide First Call Resolution (FCR) technical support via phone and email.
Receive and answer all users IT service request calls and emails .
Support the installation and upkeep of desktop systems.
Provide Live-Chat support.



Requirement :

Minimum Education: Nitec/Higher Nitec or Diploma
Minimum 0-1+ years End-User Support Experience, Desktop or Technical Service Desk.
Customer Service Experience in tech call center environment.



More Information:

Company: International IT Service Provider MNC [Actual work location will be at one of their clients (end-user)(Healthcare)].



To Apply, please kindly email your updated resume to [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R25127749

EA License: 14C7275