Implementation Consultant ( B2B SaaS/5 days/ East)
Our Client is a technology service provider and is looking for passionate Implementation Specialist to work closely with customers and internal teams to implement solutions that meets the business needs using software.
· Assist in pre-sales activities by offering technical expertise, creating proof-of-concept models, and providing implementation support after the sale.
· Work closely with clients and internal teams to define, design, and deploy customized solutions using software
· Oversee customer onboarding, manage complex API integrations, handle data migrations, develop custom scripts, and manage user roles.
· Develop advanced solutions by utilizing API, app framework, and integration platforms
· Enhance workflows with low-code/no-code tools to expand the functionality of the software
· Take on project management responsibilities for small to medium-sized projects, ensuring timely delivery and alignment with client goals and objectives.
· Represent the customer’s needs, sharing feedback with product teams to improve platform features.
· Lead training sessions, workshops, and webinars to educate end-users and drive platform adoption.
· Collaborate with enterprise clients to design and implement solutions that meet their specific business requirements.
· Foster strong client relationships, serving as a trusted advisor throughout the implementation process.
Requirements :
· Strong project management skills with a track record of delivering projects on time and managing multiple stakeholders.
· 3+ years of experience in B2B SaaS, working in technical customer success, implementation, professional services, or project management, with a focus on complex product setups.
· Skilled in creating and delivering technical solutions for enterprise clients, especially during software onboarding and implementation.
Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.
We regret that only shortlisted candidates will be notified.
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Job Type: Full-time
Pay: $4,500.00 - $6,000.00 per month
Schedule:
- Monday to Friday
Work Location: In person