At FIS we are looking for an experienced and motivated Solution Engineering (Presales) Manager who can successfully lead and manage a team of solution consultants for Trading and Asset Services in the Capital Markets (APAC) division of FIS.

Key Responsibilities

• Manage a team of experienced consultants across FIS’ Trading and Asset Services covering Middle Office, Back Office and Data Management solutions.
• Lead change management initiatives in partnership with stakeholders including adjustments to organisational operating structures, sales strategies, territory coverage, etc…
• Ensure the team delivers on their core deliverables:
  • Understand global industry best practices, regional regulatory landscape and local operating nuances
  • Identify and qualify the client’s business and functional requirements including responding to any RFI/RFP’s in a professional and timely manner.
  • Formulate a value proposition to meet client needs and solution to close any identified gaps with internal stakeholders.
  • Ensure excellence in client engagement practices.
  • Build customer relationships by providing both domain and solution expertise.
• Monitor team performance and KPI’s under a constant improvement approach.
• Create tailored Individual Development Plans for each team member and provide relevant coaching as part of active performance management

Regional Sales Activities

• Provide a central point of contact for APAC sales for Trading and Asset Services.
• Collaborate with regional seller to align strategy and priorities to formulate relevant Go-To-Market initiatives.
• Participate in business development activities to build incremental pipeline.
• Work with Marketing, Strategy and other FIS functions on researching new market verticals and opportunities.
• Monitor engagements between team members and sales team to anticipate and manage any potential escalation.

Partner with Product Management

• Ensure regular cadence with relevant global and regional product management team to collaborate on development initiatives as well as to share context, challenges and needs of APAC clients.
• Work closely with solution management representative in APAC.

Global and Regional Collaboration

• Help build and maintain regional and global solution engineering processes, supporting documentation and collaterals via the relevant Centre of Excellence.
• Actively participate in global management calls to improve region visibility.
• Interface with the Professional Services, Client eXperience (Support) and Development organizations.

Position Requirements

Essential

• At least 10 years of experience working in a relevant business area or consultancy with a minimum 3 years of management experience: Cleared Derivatives, Equities Back Office, Investment Accounting, Reconciliation, Energy Trading and Risk Management
• Extensive experience in providing technical training and role-based coaching.
• Up-to-date knowledge of business practices and regulatory landscape in key markets across North Asia, SEA and ANZ.
• Holistic understanding of the sales cycle from initial prospection to contract closing.
• Ability to work autonomously whilst providing support to the team.
• Enhanced time management and prioritization skills
• Outstanding client engagement abilities
• Excellent written and verbal communication skills in English

Desirable

• Prior work experience in a similar fintech company.

• Additional language relevant to the region

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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