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Healthcare Lobby Service Ambassador (Bukit Batok, Long Term) ~

$ 1,800 - $ 1,800 / month

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Title: Service Ambassador



Work Location: Bukit Batok (Community Hospital)

Duration: Immediate until 31 March 2026



Working days: 5 days per week including weekends and PH (Follow the work days and timing assigned by supervisor)

Working hours: 42 hours per week

Shift 1 (8:00am-5:30pm) - Opening (O) – 8.5 hours

Shift 2 (10:30am-8:00pm) - Closing (C) – 8.5 hours

One day will be on Reserve



Job Duties


Welcome and orientate visitors/patients upon arrival at the lobby.
Assist visitors/patients with online pre-registration and checking in at the self-help kiosks and entry gantries, as well as checking out at the exit gantries.
Ensure crowd control and proper queue management at the self-help kiosks and monitor human traffic flow at the entry gantries, to avoid tailgating instances.
Assist visitors/patients with way-finding around the hospital premises.
Ensure that cleanliness, safety and conditions of equipment used at waiting area, self-help kiosks and gantries are well maintained and functioning
Handling of enquiries or feedback from the visitors/patients
Conduct checks of the waiting area and toilets at L1 ensuring that they are clean and their amenities are well stocked, maintained and in working condition.
Welcome and orientate public upon arrival at sheltered car porch / lobby.




Requirements


Possess initiative, confidence and the ability to work independently
A team player with a positive service mindset who thrives in a fast paced environment
Keen to work in healthcare environment
Customer- oriented
Able to work weekends


Must be comfortable with prolonged standing and being on the move



GOREF:11766

EA Personnel Name: Bertram Lee
EA Personnel No: R1988043
EA License No: 01C4394