Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Application Support Analyst

Salary undisclosed
Checking job availability...
Original
Simplified

Main Purpose:

- Providing second line support for user issues
- Ensuring production systems are fully operational
- Responding to user queries in a timely manner and providing advice on the use of the systems
- Raising issues requiring developer/analyst input as appropriate within internal IT teams
- Bringing everyone from different teams into a call to work towards quick resolution
- Maintaining system data such as quotes, holiday schedules, curves
- Identifying and fully document processes used to resolve recurring issues

Knowledge Skills and Abilities, Key Responsibilities:

- Minimum 6 years of experience in IT, with 3-4 years as Application Support Analyst in Commodities Trading domain and environment

- Educated to degree level in a numerate subject
- Proficiency in English
- Strong verbal and written communication

- Familiarity with standard support processes such as incident and issue management

- A basic understanding of Release Management

- Responsibility for taking full ownership of any issues reported by business users till complete resolution even if needs to be engaging different teams for resolution
- Exposure to problem tracking systems
- Experience of working in an intense and time critical environment
- Ability to handle customers with different levels of technical and business knowledge
- Understanding of different functions within the business
- Familiarity with the full trade cycle
- Management of new releases through UAT and into the production environment
- Documentation of issues and workarounds
- Process design and implementation

Technical knowledge in below areas:
- SQL
- IT architecture
- Database structures
- XML
- Business Objects
- QlikView

Key Responsibilities

  • Covering Metal and Energy Support for the region

  • Working closely with the local team lead and the local technical team

  • Bringing solutions to help on both a technical and functional level

  • Reporting to higher management in both IT and Business departments

  • Providing second line support for user issues

  • Ensuring production systems are fully operational

  • Responding to user queries in a timely manner and providing advice on the use of the systems

  • Raising issues requiring developer/analyst input as appropriate within internal IT teams

  • Bringing everyone from different teams shortly into call to work towards quick resolution

  • Maintaining system data such as quotes, holiday schedules, curves

  • Identifying and fully documenting processes used to resolve recurring issues

Key Relationships and Department Overview:

External : Strategic outsourcing partners

Internal : Technical and Functional partners and stakeholders based in India, Moscow, Geneva, China, Uruguay etc