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Front Office Agent (Hotel)

$ 2,000 - $ 2,240 / month

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Main Responsibilities

  • Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
  • Ensuring guests requests are being followed up promptly and efficiently.
  • Maintain cashier float and ensure accurate daily report of all monies received.
  • Prepare shift briefings to communicate hotel activities and operational requirements.
  • Assist in providing information pertaining to places of interests and important tourist information.
  • Solicit and communicate guest feedback for continuous improvement.
  • Assist in reservation duties whenever required.
  • Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
  • Perform tasks as assigned by the Manager, or Hotel Manager.

Knowledge, experience, skills required

  • Computer literate and open to new technology.
  • Ability to read and speak English fluently. Second or multiple languages are a plus.
  • Able to do shift work; work on weekends, eve/public holidays as and when assigned.

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2,000.00 - $2,240.00 per month

Benefits:

  • Employee discount
  • Food allowance
  • Health insurance

Schedule:

  • Day shift
  • Early shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental Pay:

  • 13th month salary
  • Overtime pay

Work Location: In person