- Looking for candidates available to work:
- Monday: Morning, Evening, Afternoon
- Tuesday: Morning, Evening, Afternoon
- Wednesday: Morning, Evening, Afternoon
- Thursday: Morning, Evening, Afternoon
- Friday: Morning, Evening, Afternoon
- Saturday: Morning, Evening, Afternoon
- Sunday: Morning, Evening, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $3,000 - $4,000 per month
- Immediate start available
Key Responsibilities:
1. Operational Management
Oversee daily restaurant operations, ensuring efficiency and quality service.
Implement and enforce restaurant policies, procedures, and SOPs.
Ensure compliance with health, safety, and hygiene standards.
Monitor food preparation and presentation to maintain quality.
Supervise opening and closing procedures.
2. Staff Supervision & Training
Recruit, train, and manage restaurant staff.
Assign duties and shifts to employees.
Monitor staff performance and provide feedback or corrective action.
Conduct team meetings and training sessions to improve service.
3. Customer Service & Satisfaction
Handle customer inquiries, complaints, and feedback professionally.
Ensure high levels of customer satisfaction by maintaining service standards.
Address customer concerns promptly to improve guest experience.
4. Financial & Inventory Management
Monitor restaurant expenses and control costs to maximize profitability.
Maintain accurate records of sales, daily reports, and transactions.
Manage inventory, order supplies, and minimize waste.
Ensure proper cash handling and banking procedures.
5. Marketing & Promotions
Assist in planning promotions, events, and special offers to attract customers.
Work with the Director/Marketing Team to increase brand awareness.
Qualifications & Skills Required:
Proven experience as a Restaurant Supervisor or Manager.
Strong leadership, problem-solving, and team management skills.
Excellent customer service and communication skills.
Knowledge of food safety regulations and best practices.
Ability to work in a fast-paced environment and handle pressure.
Basic knowledge of financial management and reporting.
Proficiency in POS systems and restaurant management software (preferred).
Education & Experience:
Diploma or Degree in Hospitality Management, Business, or related field (preferred).
Minimum of 2-5 years of experience in a restaurant supervisory or managerial role.