Epicareer Might not Working Properly
Learn More

Field Technical Officer

Salary undisclosed

Checking job availability...

Original
Simplified
Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,800 - $4,000 per month

We are seeking a proactive and self-driven Technical Support to join our Technical Team. This individual will provide technical support to customers, troubleshoot technical issues, and ensure projects are completed on time. The ideal candidate shall be technically inclined, have a strong understanding of networking, combined with excellent communication skills.

Job Responsibilities

• Have technical discussion with customers.

• Prepare technical documents.

• Troubleshoot technical issues and provide solutions.

• Conduct product/solution presentation or technical training.

Required Qualifications

• The candidate must possess at least a Diploma or Bachelor Degree in Engineering, Computer Science, IT or equivalent.

• Strong understanding of networking concepts and protocols.

• Basic understanding of network security practices and firewalls.

• Occasional travel within the region is required.

• Required language(s): English and Mandarin-speaking candidates who are required to serve Mandarin- speaking China HQ colleagues.