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Sr Patient Service Associate, (based at Queenstown polyclinic)

Salary undisclosed

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Position: Sr/ Patient Service Associate

Department: Ambulatory Services



Job Description:

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.



Job Responsibilities:

To provide clerical and operational support
Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting.



Requirements:

Competency

Service-oriented, confident and have a passion for helping others.
Good communication and interpersonal skills
Comfortable to work in a clinic setting located at Queenstown Polyclinic.

Educational and Professional Requirements

GCE ‘N’/’O’ Level or Diploma holder
Proficient in Microsoft Office applications
Able to work flexible start time from 8am, 8.30am, or 9am with latest end time at 6.30pm