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Job Requirements:
ITIL Foundation
Job Responsibilities: - Pick up call from User
- Resolve User issue through phone
- Log INC ticket
- Follow through Service request
- Ensure end to end INC ticket
- Ensure end to end SR ticket
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1654858 (Soo Sheng Hui)