Epicareer Might not Working Properly
Learn More

IT Live Chat Agent

Salary undisclosed

Checking job availability...

Original
Simplified

Responsibilities:

  • Livechat
  • Email service tickets
  • Answer Customer comments and reviews on Social media and App stores : Facebook, Instagram , Appstore, Google Play , other review sites (open comments and direct messages)
  • Raise Service Request and work with IT support to close cases
  • Monitor competitive activity on social media and produce weekly management report.
  • OT when business / operation required

Requirement:
  • Skill set required
  • Familiar with Apps and social media platforms
  • IT Savvy
  • Good customer service skills.

We regret to inform you that only shortlisted candidates will be notified.

Siow Ee Sheng | REG No : R23118145

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.


PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394