Receptionist cum Administrative Support |School |Hougang

Job Description

Customer Service

• To answer phone calls, manage visitors, take messages,

respond to enquiries and provide general useful information (in a

very dynamic environment where calls are volumous).

• To call pupils to convey messages during ad-hoc / special

events.

Attendance Taking

• To call pupils absentees and to check with parents on their

child’s status every morning.

Render Assistance

• To render first level assistance to walk-in pupils’ needs including

sick & injured pupils. To escalate case to other colleagues in the

office immediately if it is beyond superficial cases.

• To inform parents if students are injured or sick.

• To handle / support situation when pupils vomit, soil their clothes,

need sewing of buttons and zips on uniform, arrange snacks etc.

General Duties

• To assist in the counting & sorting / distribution of brochures or

leaflets/items to the teachers and pupils.

• To assist in the School Breakfast coupons compilation if required.

• To maintain the forms cabinet under the receptionist in the office.

All forms must be current and replenished constantly.

• To manage the delivery of supplies and equipment and contact

the teacher in charge to collect the delivered items.

• To get the relevant staff who is appointed as the Goods

Acceptance Officer to sign on the delivery order.

Any Other Duties

• To support any other general administrative duties as and when

required.