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Patient Service Associate Executive (Day Surgery & Listing)

$ 2,500 - $ 2,500 / month

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Coordinates surgical operation lists at various hospital, provides financial counselling to patients undergoing surgery, arranges appointment for medically compromised patients to be seen at Specialist Outpatient clinic in Singapore General Hospital (SGH).

Responsibilities:

Provide support to the Executive / Manager on the day-to-day operation of pre-surgery and listing which includes financial counselling, fasting instruction, appointment scheduling and rescheduling.

Coordinate and liaise with clinics across various hospitals on the surgical operation list, including pre-operation evaluations, pre-admission testing and data collection.

Adhere to policy and procedures

Assist in system enhancement and projects UAT

Support in complaints handling and investigation.

Guide and supervise junior staff.

Requirements:

Possesses GCE, GCE ‘A’ / ‘N’ / ‘O’ level, Higher/ NITEC or Diploma in any discipline.

Possess good interpersonal skills to communicate constructively with colleagues, patients and visitors.

Able to exhibit initiative, a present disposition, demonstrate an ability to work independently, and manifest good team-spirit qualities.

At least 5 years of relevant experience.

EA Personnel Name: Asinah
EA Personnel No: R22111327
EA License No: 02C5351