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E-Commerce Assistant

$ 2,500 - $ 2,500 / month

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If
you're passionate about e-commerce and looking for an opportunity to
contribute to a growing business, this is the perfect role for you.

Join
us and play a key part in driving our success and delivering excellent
service to our customers!

Order Management:

Process online orders, ensuring they are accurately packed and completed with attention to quality.
Manage returns and exchanges across various e-commerce platforms.
Coordinate deliveries and pick-ups through third-party logistics providers.
Track and maintain inventory levels to ensure they align with sales forecasts.
Keep customers informed and updated regarding their returns and exchanges.

Customer Support:

Provide timely responses to customer inquiries through email, chat, and phone.
Address customer issues in a professional, efficient manner, ensuring satisfaction.

Administrative Support:

Enter data accurately across various software platforms.
Generate reports and analyze e-commerce performance metrics.
Maintain thorough records of transactions and customer interactions.