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Team Leader

Salary undisclosed

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Job summary:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Immediate start available

This is a Technical Team Leader role for Technical Department.

Responsibilities:

  • Oversee the whole process of service cum maintenance workflow

  • Front line contact with client representatives on all service/maintenance related issues

  • Lead a team of service team members

  • Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics

  • Determine new, creative ways to employ teams on service deliveries and distribute responsibilities

  • Manage day-to-day client interactions and expectations for optimal results

  • Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships

  • Possess a knowledge base of each client's business, organization and objectives

  • Be responsible for operationally managing multiple aspects of the team.

  • Ensure smooth progress and timely delivery and completion of maintenance commitments to clients

  • Perform a wide variety of technical and non-technical tasks

Requirements:

  • Min Nitec diploma in Electrical/Electronic Engineering with at least 3 years working experience

  • Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must

  • Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage

  • Technology savvy (hardware & software)

  • Excellent problem solving skills

  • Strong verbal and written communication skills

  • Must be a team player

  • Customer service and business orientated with good initiative and adaptability

  • Only Singaporeans need apply