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Relationship Account Manager

$ 5,000 - $ 8,000 / month

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Site Operations Management

  • Manage the daily operations and maintenance of signed sites.
  • Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

  • Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

  • Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

  • Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
  • Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

  • Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
  • Provide regular operational feedback and propose improvement suggestions.

Relationship Management

  • Maintain cooperative relationships with site owners to continuously optimize collaboration models.
  • Preserve and enhance brand image with site partners.

Job Requirements

  • At least 5 years of experience in sales planning & business intelligence
  • Strong in data analytics
  • Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
  • Strong cross-department communication, project management, and problem-solving skills.
  • Data-driven mindset with high sensitivity to key operational metrics.

Site Operations Management

  • Manage the daily operations and maintenance of signed sites.
  • Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

  • Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

  • Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

  • Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
  • Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

  • Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
  • Provide regular operational feedback and propose improvement suggestions.

Relationship Management

  • Maintain cooperative relationships with site owners to continuously optimize collaboration models.
  • Preserve and enhance brand image with site partners.

Job Requirements

  • At least 5 years of experience in sales planning & business intelligence
  • Strong in data analytics
  • Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
  • Strong cross-department communication, project management, and problem-solving skills.
  • Data-driven mindset with high sensitivity to key operational metrics.