Account Manager
Job Title: Account Manager (Security Systems & Solutions)
Location: Singapore
Employment Type: Full-time
Department: Sales Office
Reports To: Head of Sales
About Us
We are a professional services firm specialising in the design, integration, and implementation of enterprise-level Integrated Security Management Systems (ISMS) and Physical Security Information Management (PSIM) solutions. Our solutions incorporate industry-leading technologies, including Genetec, Milestone, CNL-Everbridge, along with advanced video analytics at both the edge and backend.
As we expand our business, we are seeking an Account Manager to drive client engagement, manage key accounts, and grow our portfolio of enterprise security projects. This role is ideal for a relationship-driven professional with experience in enterprise security, system integration, or technology solutions sales.
Key Responsibilities
Account Management & Client Success
• Serve as the primary point of contact for assigned key accounts, ensuring strong and lasting client relationships.
• Develop a deep understanding of each client’s security needs, pain points, and business objectives, offering tailored solutions.
• Lead quarterly business reviews (QBRs) with clients to track project performance, identify opportunities for enhancement, and ensure service satisfaction.
• Work closely with engineering, project management, and technical support teams to ensure seamless execution of security integration projects.
• Proactively identify upsell and cross-sell opportunities within existing accounts to maximise revenue potential.
Business Development & Sales Growth
• Develop and execute account growth strategies, expanding our footprint within key clients across various industries.
• Lead proposal development, contract negotiations, and commercial discussions for new projects.
• Identify and qualify new business opportunities in security systems, network security, and managed security services.
• Maintain a pipeline of sales opportunities and drive revenue growth through consultative selling.
• Stay informed on industry trends, emerging security technologies, and competitor offerings to position our solutions effectively.
Project & Stakeholder Management
• Act as a liaison between clients and internal teams, ensuring alignment on project deliverables and technical requirements.
• Collaborate with technical teams to scope projects, develop customised security solutions, and ensure on-time, within-budget delivery.
• Ensure contract compliance and service-level agreements (SLAs) are met, resolving any client concerns proactively.
• Maintain up-to-date records in CRM tools and provide regular sales and account management reports to leadership.
Qualifications & Experience
Essential:
• Bachelor’s degree in Business, Engineering, IT, or a related field.
• 5+ years of experience in enterprise account management, technology sales, or security systems integration.
• Proven track record in managing key accounts, driving revenue growth, and exceeding sales targets.
• Experience selling or managing projects related to Genetec, Milestone, CNL-Everbridge, or other security solutions.
• Strong knowledge of enterprise security solutions, physical security systems, and IT infrastructure.
• Ability to engage with C-level executives, security managers, and IT decision-makers to position complex solutions.
• Excellent negotiation, presentation, and communication skills.
Desirable:
• Understanding of network security, cybersecurity frameworks, and compliance regulations in enterprise security environments.
• Certifications in sales methodologies (e.g., SPIN Selling, Challenger Sales) or security industry certifications.
• Experience working with CRM platforms (e.g., Salesforce, HubSpot) for sales pipeline management.
Why Join Us?
• Work with industry-leading security technologies and high-profile enterprise clients.
• Be part of a growing, dynamic team in a rapidly evolving security industry.
• Competitive salary with performance-based incentives and commissions.
• Career progression opportunities into senior sales, business development, or leadership roles.
• Continuous learning and professional development support in security and sales strategies.
How to Apply
Interested candidates should submit their CV and a cover letter to [email protected].
Job Title: Account Manager (Security Systems & Solutions)
Location: Singapore
Employment Type: Full-time
Department: Sales Office
Reports To: Head of Sales
About Us
We are a professional services firm specialising in the design, integration, and implementation of enterprise-level Integrated Security Management Systems (ISMS) and Physical Security Information Management (PSIM) solutions. Our solutions incorporate industry-leading technologies, including Genetec, Milestone, CNL-Everbridge, along with advanced video analytics at both the edge and backend.
As we expand our business, we are seeking an Account Manager to drive client engagement, manage key accounts, and grow our portfolio of enterprise security projects. This role is ideal for a relationship-driven professional with experience in enterprise security, system integration, or technology solutions sales.
Key Responsibilities
Account Management & Client Success
• Serve as the primary point of contact for assigned key accounts, ensuring strong and lasting client relationships.
• Develop a deep understanding of each client’s security needs, pain points, and business objectives, offering tailored solutions.
• Lead quarterly business reviews (QBRs) with clients to track project performance, identify opportunities for enhancement, and ensure service satisfaction.
• Work closely with engineering, project management, and technical support teams to ensure seamless execution of security integration projects.
• Proactively identify upsell and cross-sell opportunities within existing accounts to maximise revenue potential.
Business Development & Sales Growth
• Develop and execute account growth strategies, expanding our footprint within key clients across various industries.
• Lead proposal development, contract negotiations, and commercial discussions for new projects.
• Identify and qualify new business opportunities in security systems, network security, and managed security services.
• Maintain a pipeline of sales opportunities and drive revenue growth through consultative selling.
• Stay informed on industry trends, emerging security technologies, and competitor offerings to position our solutions effectively.
Project & Stakeholder Management
• Act as a liaison between clients and internal teams, ensuring alignment on project deliverables and technical requirements.
• Collaborate with technical teams to scope projects, develop customised security solutions, and ensure on-time, within-budget delivery.
• Ensure contract compliance and service-level agreements (SLAs) are met, resolving any client concerns proactively.
• Maintain up-to-date records in CRM tools and provide regular sales and account management reports to leadership.
Qualifications & Experience
Essential:
• Bachelor’s degree in Business, Engineering, IT, or a related field.
• 5+ years of experience in enterprise account management, technology sales, or security systems integration.
• Proven track record in managing key accounts, driving revenue growth, and exceeding sales targets.
• Experience selling or managing projects related to Genetec, Milestone, CNL-Everbridge, or other security solutions.
• Strong knowledge of enterprise security solutions, physical security systems, and IT infrastructure.
• Ability to engage with C-level executives, security managers, and IT decision-makers to position complex solutions.
• Excellent negotiation, presentation, and communication skills.
Desirable:
• Understanding of network security, cybersecurity frameworks, and compliance regulations in enterprise security environments.
• Certifications in sales methodologies (e.g., SPIN Selling, Challenger Sales) or security industry certifications.
• Experience working with CRM platforms (e.g., Salesforce, HubSpot) for sales pipeline management.
Why Join Us?
• Work with industry-leading security technologies and high-profile enterprise clients.
• Be part of a growing, dynamic team in a rapidly evolving security industry.
• Competitive salary with performance-based incentives and commissions.
• Career progression opportunities into senior sales, business development, or leadership roles.
• Continuous learning and professional development support in security and sales strategies.
How to Apply
Interested candidates should submit their CV and a cover letter to [email protected].