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Customer Service Officer (Concierge)
$ 2,200 - $ 2,200 / month
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Job Summary:
We are seeking a dedicated Customer Service Officer to join our team. The ideal candidate will provide exceptional customer support, handle inquiries, and ensure a positive experience for all tenants and visitors of the building.
Job Description:
Be the first point of contact for tenants and visitors to the building
Provide information and assistance to tenants and visitor to the building
Be familiar with the tenants, services, amenities and events in and about the building’s vicinity so as to be able to provide proper guidance to the tenants and visitors to the building
Ensure all records and items at the Concierge and Customer Services Counter are in order
Ensure that the concierge and Customer Services Counter is manned at all times during building operation hours
Report to the Authorised Representatives on any feedback received from tenants and/or visitors on the building
Any other additional task
Job Requirements:
• Excellent communication skills in English and Mandarin
• Strong problem-solving abilities and attention to detail
• Ability to stay calm & professional under pressure
• Minimum 1 year of experience in a customer service role
Other Information:
Working Location: Anson Road
Nearest MRT: Tanjong Pagar
Working Days: Monday to Friday (8.30am to 5.30pm) & Saturday (8.30am to 12.30pm)
We are seeking a dedicated Customer Service Officer to join our team. The ideal candidate will provide exceptional customer support, handle inquiries, and ensure a positive experience for all tenants and visitors of the building.
Job Description:
Be the first point of contact for tenants and visitors to the building
Provide information and assistance to tenants and visitor to the building
Be familiar with the tenants, services, amenities and events in and about the building’s vicinity so as to be able to provide proper guidance to the tenants and visitors to the building
Ensure all records and items at the Concierge and Customer Services Counter are in order
Ensure that the concierge and Customer Services Counter is manned at all times during building operation hours
Report to the Authorised Representatives on any feedback received from tenants and/or visitors on the building
Any other additional task
Job Requirements:
• Excellent communication skills in English and Mandarin
• Strong problem-solving abilities and attention to detail
• Ability to stay calm & professional under pressure
• Minimum 1 year of experience in a customer service role
Other Information:
Working Location: Anson Road
Nearest MRT: Tanjong Pagar
Working Days: Monday to Friday (8.30am to 5.30pm) & Saturday (8.30am to 12.30pm)