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Patient Service Associate

$ 2,500 - $ 2,500 / month

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Responsibilities:

Attend to patients courteously upholding quality service standard
Perform triage and registration
Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
Chaperoning doctor for patient examination
Assist to prepare and dispense medication
Top up medications and assist in stock taking as required
Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.
Any other duties as required

Requirements:

Minimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
Experience in healthcare setting and able to perform Phlebotomy would be an advantage
Enrolled nurses may be considered.
Good interpersonal and communication skills.
Good customer-service mindset.
Passionate to learn and work in the Healthcare sector