Epicareer Might not Working Properly
Learn More

Customer Service Officer

$ 2,500 - $ 3,500 / month

Checking job availability...

Original
Simplified

Responsibilities

  • Make calls to prospective / new customers from sources provided
  • Calling from available database of existing clients or new clients with interest
  • Attend to customer enquiries
  • Identify and assess customer’s needs
  • Schedule appointments for customers
  • Reminder to new customers for appointment through calls/SMSs
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal sales targets and call handling quotas
  • Handling of inquiries, complaints and feedback
  • Generation of daily report
  • Liaison with Branch Managers on turn ups
  • Other ad hoc admin duties as and when required

Requirements

  • Good interpersonal & communication skills
  • Patient individual with attention to details
  • Motivated and sales oriented
  • Able to converse in English and Mandarin (to answer Chinese-speaking enquiries)
  • Able to start work immediately or within a short notice

Benefit

  • Competitive salary and benefits package.
  • Office Environment
  • Weekdays Off
  • Working hours from 10am - 7pm
  • Work location: Sin Ming Lane (near MRT)

Responsibilities

  • Make calls to prospective / new customers from sources provided
  • Calling from available database of existing clients or new clients with interest
  • Attend to customer enquiries
  • Identify and assess customer’s needs
  • Schedule appointments for customers
  • Reminder to new customers for appointment through calls/SMSs
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal sales targets and call handling quotas
  • Handling of inquiries, complaints and feedback
  • Generation of daily report
  • Liaison with Branch Managers on turn ups
  • Other ad hoc admin duties as and when required

Requirements

  • Good interpersonal & communication skills
  • Patient individual with attention to details
  • Motivated and sales oriented
  • Able to converse in English and Mandarin (to answer Chinese-speaking enquiries)
  • Able to start work immediately or within a short notice

Benefit

  • Competitive salary and benefits package.
  • Office Environment
  • Weekdays Off
  • Working hours from 10am - 7pm
  • Work location: Sin Ming Lane (near MRT)