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IT Service Engineer
$ 2,000 - $ 3,000 / month
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Job Responsibilities:
- To provide day-to-day technical support to end users and ensure the smooth running of operations
- Perform monthly maintenance for hardwares on site
- On rotational 24/7 standby to attend site issues during weekdays after office hours & weekends (Sat, Sun & PH)
- Responding to client phone calls, emails, messages promptly
- Troubleshoot hardware and software related issues on site
- Install, configure and maintain hardwares devices and softwares applications
- Maintaining good client relations
- Track and manage faults reports
- Support project team during new project depolyment
- Communicating with clients to ensure that services are delivered effectively
- Promptly following up on service requests and providing customer feedback to management
Job Qualifications:
- Nitec, Higher Niec, Diploma in IT or any related technical discipline
- Experience in Windows & Linux Operating System
- Experience hands on with Raspberry PI hardware added advantage
- Experience in Windows Server and Microsoft SQL added advantage
- Familiar with AWS is added advantage
- Willingness to travel.
- Ability to deal with multiple requests without being overwhelmed.
- Ability to remain professional under pressure.
- Able to work independently
Job Responsibilities:
- To provide day-to-day technical support to end users and ensure the smooth running of operations
- Perform monthly maintenance for hardwares on site
- On rotational 24/7 standby to attend site issues during weekdays after office hours & weekends (Sat, Sun & PH)
- Responding to client phone calls, emails, messages promptly
- Troubleshoot hardware and software related issues on site
- Install, configure and maintain hardwares devices and softwares applications
- Maintaining good client relations
- Track and manage faults reports
- Support project team during new project depolyment
- Communicating with clients to ensure that services are delivered effectively
- Promptly following up on service requests and providing customer feedback to management
Job Qualifications:
- Nitec, Higher Niec, Diploma in IT or any related technical discipline
- Experience in Windows & Linux Operating System
- Experience hands on with Raspberry PI hardware added advantage
- Experience in Windows Server and Microsoft SQL added advantage
- Familiar with AWS is added advantage
- Willingness to travel.
- Ability to deal with multiple requests without being overwhelmed.
- Ability to remain professional under pressure.
- Able to work independently