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IT Service Engineer

$ 2,000 - $ 3,000 / month

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Job Responsibilities:

  • To provide day-to-day technical support to end users and ensure the smooth running of operations
  • Perform monthly maintenance for hardwares on site
  • On rotational 24/7 standby to attend site issues during weekdays after office hours & weekends (Sat, Sun & PH)
  • Responding to client phone calls, emails, messages promptly
  • Troubleshoot hardware and software related issues on site
  • Install, configure and maintain hardwares devices and softwares applications
  • Maintaining good client relations
  • Track and manage faults reports
  • Support project team during new project depolyment
  • Communicating with clients to ensure that services are delivered effectively
  • Promptly following up on service requests and providing customer feedback to management

Job Qualifications:

  • Nitec, Higher Niec, Diploma in IT or any related technical discipline
  • Experience in Windows & Linux Operating System
  • Experience hands on with Raspberry PI hardware added advantage
  • Experience in Windows Server and Microsoft SQL added advantage
  • Familiar with AWS is added advantage
  • Willingness to travel.
  • Ability to deal with multiple requests without being overwhelmed.
  • Ability to remain professional under pressure.
  • Able to work independently

Job Responsibilities:

  • To provide day-to-day technical support to end users and ensure the smooth running of operations
  • Perform monthly maintenance for hardwares on site
  • On rotational 24/7 standby to attend site issues during weekdays after office hours & weekends (Sat, Sun & PH)
  • Responding to client phone calls, emails, messages promptly
  • Troubleshoot hardware and software related issues on site
  • Install, configure and maintain hardwares devices and softwares applications
  • Maintaining good client relations
  • Track and manage faults reports
  • Support project team during new project depolyment
  • Communicating with clients to ensure that services are delivered effectively
  • Promptly following up on service requests and providing customer feedback to management

Job Qualifications:

  • Nitec, Higher Niec, Diploma in IT or any related technical discipline
  • Experience in Windows & Linux Operating System
  • Experience hands on with Raspberry PI hardware added advantage
  • Experience in Windows Server and Microsoft SQL added advantage
  • Familiar with AWS is added advantage
  • Willingness to travel.
  • Ability to deal with multiple requests without being overwhelmed.
  • Ability to remain professional under pressure.
  • Able to work independently