Operations Director
$ 6,000 - $ 10,000 / month
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Key Responsibilities:
Operational Leadership:
- Oversee the day-to-day operations of all F&B outlets, ensuring smooth execution of service and kitchen operations
- Develop and implement operational policies, SOPs, and quality standards
- Monitor and manage inventory, procurement, and cost control to maximize profitability
Financial Management:
- Prepare and manage budgets, P&L reports, and forecasts for F&B operations
- Identify opportunities to increase revenue, reduce costs, and improve overall financial performance
- Negotiate contracts with suppliers and vendors to secure the best terms
Team Management:
- Lead, train, and motivate F&B managers and staff to deliver excellent service
- Establish clear KPIs and performance goals for team members
- Foster a positive work environment, ensuring staff retention and growth
Guest Experience & Quality Assurance:
- Ensure consistent delivery of high-quality food, beverages, and customer service
- Handle customer feedback professionally and implement improvements as needed
- Conduct regular audits and inspections to maintain hygiene and safety standards
Business Development & Innovation:
- Identify market trends and opportunities to enhance the F&B offering
- Collaborate with the marketing team to develop promotional strategies and seasonal menus
- Introduce innovative concepts and experiences to attract and retain guests
Job Requirements:
Education & Experience:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum of 8–10 years of experience in F&B operations, with at least 3–5 years in a senior leadership role
- Proven track record in managing restaurants, bars or multi-outlet establishments
Skills:
- Strong leadership, organizational, and problem-solving abilities
- Excellent financial acumen, with experience managing budgets and P&L
- Outstanding communication and interpersonal skills
- Knowledge of food safety regulations and industry best practices
Personal Attributes:
- Passionate about hospitality and customer service
- Strategic thinker with a hands-on approach
- Adaptable, innovative, and results-driven
What We Offer:
- Competitive salary
- Career development opportunities
- A dynamic and supportive work environment
Key Responsibilities:
Operational Leadership:
- Oversee the day-to-day operations of all F&B outlets, ensuring smooth execution of service and kitchen operations
- Develop and implement operational policies, SOPs, and quality standards
- Monitor and manage inventory, procurement, and cost control to maximize profitability
Financial Management:
- Prepare and manage budgets, P&L reports, and forecasts for F&B operations
- Identify opportunities to increase revenue, reduce costs, and improve overall financial performance
- Negotiate contracts with suppliers and vendors to secure the best terms
Team Management:
- Lead, train, and motivate F&B managers and staff to deliver excellent service
- Establish clear KPIs and performance goals for team members
- Foster a positive work environment, ensuring staff retention and growth
Guest Experience & Quality Assurance:
- Ensure consistent delivery of high-quality food, beverages, and customer service
- Handle customer feedback professionally and implement improvements as needed
- Conduct regular audits and inspections to maintain hygiene and safety standards
Business Development & Innovation:
- Identify market trends and opportunities to enhance the F&B offering
- Collaborate with the marketing team to develop promotional strategies and seasonal menus
- Introduce innovative concepts and experiences to attract and retain guests
Job Requirements:
Education & Experience:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum of 8–10 years of experience in F&B operations, with at least 3–5 years in a senior leadership role
- Proven track record in managing restaurants, bars or multi-outlet establishments
Skills:
- Strong leadership, organizational, and problem-solving abilities
- Excellent financial acumen, with experience managing budgets and P&L
- Outstanding communication and interpersonal skills
- Knowledge of food safety regulations and industry best practices
Personal Attributes:
- Passionate about hospitality and customer service
- Strategic thinker with a hands-on approach
- Adaptable, innovative, and results-driven
What We Offer:
- Competitive salary
- Career development opportunities
- A dynamic and supportive work environment