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- To develop an information technology master-plan.
- To ensure the availability of a contingency plan which is responsive to any situation which is essential to ensure uninterrupted service and the protection of data. The plan will include written emergency procedures to ensure continued operation in the event of a system failure.
- To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support on a 24- hour basis (on call).
- To establish procedures to ensure the regular and timely backup of data.
- To ensure that back-up data stored in an off-site location is regularly updated.
- To ensure that regular preventive maintenance required by all computer hardware is carried-out and that faulty system or defective equipment is returned to service with the least delay.
- To rebuild data corrupted by either hardware or software breakdown.
- To keep the software up to-date and responsive to the changing needs of each department.
- To provide technical assistance to internal and external audit staff.
- To coordinate the investigation and timely handling of software discrepancy reports or enhancement requests by the various departments.
- To assist departments to train employees in the effective use of the computer systems.
- To provide manuals of the computer system and incorporate these manuals into the relevant operating procedures.
- To maintain complete warranty cards of all computer hardware and ensure the validity of maintenance agreements.
- To maintain on site all valid licenses of computer software and system in use and ensure the validity of licence agreements.
- To ensure the availability of any stationary or consumable item required by the equipment and system.
- To assist in the preparation of the annual operating budget on IT expenses and IT-related CAPEX items.
- To be fully aware of the company’s policies and procedures and to adhere to them.
- Any other duties as directed.
- To develop an information technology master-plan.
- To ensure the availability of a contingency plan which is responsive to any situation which is essential to ensure uninterrupted service and the protection of data. The plan will include written emergency procedures to ensure continued operation in the event of a system failure.
- To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support on a 24- hour basis (on call).
- To establish procedures to ensure the regular and timely backup of data.
- To ensure that back-up data stored in an off-site location is regularly updated.
- To ensure that regular preventive maintenance required by all computer hardware is carried-out and that faulty system or defective equipment is returned to service with the least delay.
- To rebuild data corrupted by either hardware or software breakdown.
- To keep the software up to-date and responsive to the changing needs of each department.
- To provide technical assistance to internal and external audit staff.
- To coordinate the investigation and timely handling of software discrepancy reports or enhancement requests by the various departments.
- To assist departments to train employees in the effective use of the computer systems.
- To provide manuals of the computer system and incorporate these manuals into the relevant operating procedures.
- To maintain complete warranty cards of all computer hardware and ensure the validity of maintenance agreements.
- To maintain on site all valid licenses of computer software and system in use and ensure the validity of licence agreements.
- To ensure the availability of any stationary or consumable item required by the equipment and system.
- To assist in the preparation of the annual operating budget on IT expenses and IT-related CAPEX items.
- To be fully aware of the company’s policies and procedures and to adhere to them.
- Any other duties as directed.