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IT Manager

$ 3,500 - $ 6,000 / month

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Job description:

  • Install and configure computer hardware, software, networks, printers, phones, CCTV and applications.
  • Continuously monitor and maintain systems and networks.
  • Implement server upgrades, backups, migrations and system enhancements.
  • Provide technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively.
  • Troubleshoot and diagnose IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions.
  • Managing user accounts and access permissions, ensuring data security and compliance with company policies.
  • Respond to technical support calls from other staff members or clients and communicate how to resolve issues.
  • Diagnose and troubleshoot system and network problems, software faults or hardware complications.
  • Administer and support Autodesk services, tools and applications, including managing user accounts and licenses, and supporting the roll-out of new applications.

Requirements:

  • Minimum Diploma in Computer Science, Engineering, or a related field.
  • Minimum 3 years of relevant working experience.
  • Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools.
  • Experience with remote desktop applications and help desk software.
  • Proficiency in Windows / Autodesk / System Networking / CCTV.

Job description:

  • Install and configure computer hardware, software, networks, printers, phones, CCTV and applications.
  • Continuously monitor and maintain systems and networks.
  • Implement server upgrades, backups, migrations and system enhancements.
  • Provide technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively.
  • Troubleshoot and diagnose IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions.
  • Managing user accounts and access permissions, ensuring data security and compliance with company policies.
  • Respond to technical support calls from other staff members or clients and communicate how to resolve issues.
  • Diagnose and troubleshoot system and network problems, software faults or hardware complications.
  • Administer and support Autodesk services, tools and applications, including managing user accounts and licenses, and supporting the roll-out of new applications.

Requirements:

  • Minimum Diploma in Computer Science, Engineering, or a related field.
  • Minimum 3 years of relevant working experience.
  • Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools.
  • Experience with remote desktop applications and help desk software.
  • Proficiency in Windows / Autodesk / System Networking / CCTV.