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Job description:
- Install and configure computer hardware, software, networks, printers, phones, CCTV and applications.
- Continuously monitor and maintain systems and networks.
- Implement server upgrades, backups, migrations and system enhancements.
- Provide technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively.
- Troubleshoot and diagnose IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions.
- Managing user accounts and access permissions, ensuring data security and compliance with company policies.
- Respond to technical support calls from other staff members or clients and communicate how to resolve issues.
- Diagnose and troubleshoot system and network problems, software faults or hardware complications.
- Administer and support Autodesk services, tools and applications, including managing user accounts and licenses, and supporting the roll-out of new applications.
Requirements:
- Minimum Diploma in Computer Science, Engineering, or a related field.
- Minimum 3 years of relevant working experience.
- Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools.
- Experience with remote desktop applications and help desk software.
- Proficiency in Windows / Autodesk / System Networking / CCTV.
Job description:
- Install and configure computer hardware, software, networks, printers, phones, CCTV and applications.
- Continuously monitor and maintain systems and networks.
- Implement server upgrades, backups, migrations and system enhancements.
- Provide technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively.
- Troubleshoot and diagnose IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions.
- Managing user accounts and access permissions, ensuring data security and compliance with company policies.
- Respond to technical support calls from other staff members or clients and communicate how to resolve issues.
- Diagnose and troubleshoot system and network problems, software faults or hardware complications.
- Administer and support Autodesk services, tools and applications, including managing user accounts and licenses, and supporting the roll-out of new applications.
Requirements:
- Minimum Diploma in Computer Science, Engineering, or a related field.
- Minimum 3 years of relevant working experience.
- Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools.
- Experience with remote desktop applications and help desk software.
- Proficiency in Windows / Autodesk / System Networking / CCTV.