Information Technology Infrastructure Manager

Full Time, onsite
Primestaff Management Services
Singapore, Singapore

Salary undisclosed

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Infrastructure and Identity Manager, APAC

Our client is a global leader in freight forwarding and logistics, recognized for delivering innovative, reliable, and customer-focused solutions. With a presence in over 100 countries, they are committed to its mission of transforming logistics through cutting-edge technology and a dedication to excellence.

About the role:

We are seeking a talented and motivated Infrastructure (On-premises, Cloud and Network) and Identity Manager to join a forward-thinking team. This role is perfect for someone passionate about driving innovation and excellence in cloud and identity services. It will play a key part in shaping and supporting critical platforms, ensuring seamless connectivity, security, and scalability for the global organization. With a focus on migration of on-premises infrastructure to cloud platforms and identity systems, the ideal candidate will represent these domains in key projects and discussions, contributing to the delivery of cutting-edge solutions that align with company’s strategic vision.

Responsibilities:

Build and maintain critical identity and access management platforms, ensuring they are secure, scalable, and aligned with business needs.
Manage the maintenance and lifecycle of on-premises servers and network infrastructure as such time as migration to cloud resources becomes viable, adhering to governance and cost-management policies.
Manage the configuration, deployment, and lifecycle of cloud resources, adhering to governance and cost-management policies.
Perform proactive monitoring and updates to ensure platforms operate at peak performance.
Represent the APAC Infrastructure and Identity Team in architecture discussions and technical projects, ensuring that solutions meet organizational goals and security requirements.
Provide deep technical knowledge and insights to guide decision-making in architecture and operational processes.
Collaborate with cross-functional teams to design and implement scalable, secure and reliable cloud and identity solutions.
Evaluate new tools and technologies to enhance existing platforms and propose innovative solutions to business challenges.
Create strategic road maps (multi-year) for each country in the APAC region taking into consideration their unique nuisances.
Stay current on industry trends, emerging technologies, and best practices to continuously improve cloud and identity services.
Configure and maintain firewall solutions to protect cloud resources and ensure secure access.
Collaborate with networking teams to troubleshoot and resolve connectivity issues impacting cloud services.
Provide operational leadership during APAC business hours, ensuring timely response to incidents, requests, and service disruptions.
Support global operations by serving as a key escalation point for cloud and identity-related issues.
Proactively identify and resolve potential risks and challenges, ensuring uninterrupted service delivery.
Implement robust identity and access management practices, including Multi-Factor Authentication (MFA), conditional access policies, and zero-trust principles.
Work with security teams to enforce compliance with organizational policies and regulatory requirements.
Regularly assess platforms for vulnerabilities and lead efforts to enhance their security posture.
Develop and maintain automation workflows to streamline tasks such as user provisioning, resource management, and monitoring.
Continuously refine processes to improve efficiency, reduce manual effort, and minimize errors.
Create and maintain comprehensive documentation for system architecture, operational procedures, and troubleshooting guides.
Support team members by sharing expertise, conducting training sessions, and fostering collaboration.
Contribute to building a culture of continuous learning and improvement within the Global Cloud and Identity Team.
To oversee the APAC region IT Infrastructure team including Network Engineers and System Engineers.

Requirements:

Bachelor’s degree in computer science or a related field.
5+ years of experience working with Azure or similar cloud platforms, including designing, deploying, and maintaining cloud resources
5+ years of experience managing identity platforms such as Active Directory, Entra ID (Azure AD), or similar.
3+ years of experience implementing security best practices and managing compliance in cloud environments
Experience working with Windows 2003+, VMware, Server Blade Technologies including Cisco UCS, Storage Technologies including Dell XtremIO.
Experience in Cloud backup platforms such as Veema and Rubrik.
Experience in Palo Alto products such as Cortex XDR and Prisma.
Hands-on experience with configuring Enterprise firewalls
Demonstrated ability to diagnose and resolve complex cloud and identity-related issues.
Experience with Software Development lifecycle management is an advantage
Experience with M365 administration
Preferably with Microsoft certification in Azure Solutions Architect or Azure Administrator and/or Identity and Access Administrator Associate
Ideally with certification in AWS Solutions Architect or Administrator
Experience gathering and documenting requirements from stakeholders.
Proven ability to recommend and implement cloud solutions that align with business objectives.
Strong analytical thinking with attention to detail and problem-solving abilities.
Excellent communication skills to explain complex concepts to non-technical stakeholders.
Ability to manage multiple priorities and deliver results in a dynamic environment.
Previous experience in managing an APAC IT Infrastructure team.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591