Deputy Director/Director, Partnerships & Strategic Communications
$ 6,600 - $ 7,600 / month
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GENERAL SUMMARY
Responsible for leading the fundraising and partnerships team including development of strategy and policies, developing partnerships with external stakeholders to create support for the work of HCSA Community Services, and establishment of systems to support the function.
DUTIES AND RESPONSIBILITIES
Fundraising
- Develop fundraising and partnerships strategies to meet fundraising targets to support the work of HCSA including donor acquisition, engagement and retention
- Generate income under clear KPIs by developing and continuously adapting the fundraising strategy for HCSA
- Develop high-impact and innovative donor acquisition campaigns and recruitment drives to drive growth
- Explore and execute diverse fundraising channels and streams for new donor acquisition
- Establish and implement tracking procedures for each fundraising program/channel and ensure that fundraising targets are met
- Provide opportunities and recommend innovative use of digital / new media activities for donor acquisition to ensure diversification targets are met
- Responsible for donor retention with relationship management of individual donors, including a donor retention programme to maintain donor loyalty and conversion
- Maintain a CRM system for donor database for HCSA and update individual donor information as needed
- Develop new and creative corporate products and marketing strategies to engage corporate partnerships for fundraising and donor acquisition purposes
- Perform other duties as required
Brand & Communications
- Strategise and execute key marketing plans and tactics including the running of fundraising campaigns leading to increased awareness and donations.
- Development of overall brand & communications plan and strategy for fundraising campaigns and for stakeholders’ engagement.
Management, Financial and Administrative Responsibilities
- Prepare annual income and expenditure fundraising budgets for approval
- Record, monitor and report financial progress
- Ensure up-to-date maintenance of database, prepare necessary reports, monitor income and expenditure
- Provide leadership and management over fundraising and partnerships team
Others
- Any other responsibilities as assigned
QUALIFICATIONS
Education and Experience
- Degree/Diploma or with at least 6 - 8 years’ proven experience and track record in fundraising or similar capacity (e.g. sales, marketing etc)
- Supervisory experience of at least 5 years
- Marketing or Business or relevant degree an advantage
- Experience in leading teams towards high performance
- Able to establish, map and execute sales/fundraising action plans, in line with fundraising targets and objectives
- Knowledge of customer acquisition frameworks and strategies
- Independent, organised, meticulous, analytical and creative with good problem-solving skills
- Excellent oral, written communication and interpersonal skills
Other Requirements
- A people person who recognises the importance of building rapport when communicating
- Able to anticipate donors’ needs by observing verbal and non-verbal cues
- Leadership skills, committed, resilient, and can-do attitude, people-oriented and a team player
- Able to juggle multiple projects and work under pressure to meet deadlines and targets
- Aware of evolving technologies and willingness to use these platforms
- Goal-oriented – able to set and achieve challenging goals
Competencies
Technical Competencies
- Expertise in Stakeholder Management, formulating new strategic partnerships and lead negotiations to achieve key organisational and cross-sector goals by balancing needs of all stakeholders
- Strengths in Trends Evaluation and Application, driving research and identification of emerging trends for implications to social service delivery
- Deep knowledge in Sponsorship Management, setting targets for sponsorship based on financial parameters of activities, determine potential sponsors based on sponsor appeal and nature of activities and discuss and negotiate additional opportunities with sponsors
- Strong Awareness of Social Sector Policies, engaging stakeholders and government officials to initiate policy change in the social sector
- Mastery in Fundraising and Sponsorships, building strategic partnerships with potential sponsors to create avenues for financing production operations
- A strong Advocate and Representer to influence and contribute to policy development in the context of changing social and economic environments
- A People Manager driving talent management strategy and succession planning for the department
- Strong Strategic planning and implementation, driving strategies and policies that are forward looking and focus on impact and sustainability and leading the strategy implementation for the department that anticipates risk and its critical impact
Business / Core Competencies
- Advanced Sense Making skills, evaluating relationships, patterns and trends to inform actions and generate wider insights
- Strong Transdisciplinary thinking, identifying opportunities for transdisciplinary collaboration and knowledge transfer to facilitate the integration of knowledge from different disciplines
- Good Influencer who builds consensus with stakeholders to achieve desired outcomes on matters of strategic importance
- A strong communicator able to synthesise information and inputs to communicate an overarching storyline to multiple stakeholders
- A people developer fostering a conducive environment to enable employees’ professional and personal development, in alignment with the organisation’s objectives and goals
- Has a strong global persepctive to lead the resolution of the challenges of operating in a cross-cultural environment and build the organisation’s capabilities to compete in a global environment
- Has strong collaborative skills that create a cooperative working environment which enables the achievement of goals
GENERAL SUMMARY
Responsible for leading the fundraising and partnerships team including development of strategy and policies, developing partnerships with external stakeholders to create support for the work of HCSA Community Services, and establishment of systems to support the function.
DUTIES AND RESPONSIBILITIES
Fundraising
- Develop fundraising and partnerships strategies to meet fundraising targets to support the work of HCSA including donor acquisition, engagement and retention
- Generate income under clear KPIs by developing and continuously adapting the fundraising strategy for HCSA
- Develop high-impact and innovative donor acquisition campaigns and recruitment drives to drive growth
- Explore and execute diverse fundraising channels and streams for new donor acquisition
- Establish and implement tracking procedures for each fundraising program/channel and ensure that fundraising targets are met
- Provide opportunities and recommend innovative use of digital / new media activities for donor acquisition to ensure diversification targets are met
- Responsible for donor retention with relationship management of individual donors, including a donor retention programme to maintain donor loyalty and conversion
- Maintain a CRM system for donor database for HCSA and update individual donor information as needed
- Develop new and creative corporate products and marketing strategies to engage corporate partnerships for fundraising and donor acquisition purposes
- Perform other duties as required
Brand & Communications
- Strategise and execute key marketing plans and tactics including the running of fundraising campaigns leading to increased awareness and donations.
- Development of overall brand & communications plan and strategy for fundraising campaigns and for stakeholders’ engagement.
Management, Financial and Administrative Responsibilities
- Prepare annual income and expenditure fundraising budgets for approval
- Record, monitor and report financial progress
- Ensure up-to-date maintenance of database, prepare necessary reports, monitor income and expenditure
- Provide leadership and management over fundraising and partnerships team
Others
- Any other responsibilities as assigned
QUALIFICATIONS
Education and Experience
- Degree/Diploma or with at least 6 - 8 years’ proven experience and track record in fundraising or similar capacity (e.g. sales, marketing etc)
- Supervisory experience of at least 5 years
- Marketing or Business or relevant degree an advantage
- Experience in leading teams towards high performance
- Able to establish, map and execute sales/fundraising action plans, in line with fundraising targets and objectives
- Knowledge of customer acquisition frameworks and strategies
- Independent, organised, meticulous, analytical and creative with good problem-solving skills
- Excellent oral, written communication and interpersonal skills
Other Requirements
- A people person who recognises the importance of building rapport when communicating
- Able to anticipate donors’ needs by observing verbal and non-verbal cues
- Leadership skills, committed, resilient, and can-do attitude, people-oriented and a team player
- Able to juggle multiple projects and work under pressure to meet deadlines and targets
- Aware of evolving technologies and willingness to use these platforms
- Goal-oriented – able to set and achieve challenging goals
Competencies
Technical Competencies
- Expertise in Stakeholder Management, formulating new strategic partnerships and lead negotiations to achieve key organisational and cross-sector goals by balancing needs of all stakeholders
- Strengths in Trends Evaluation and Application, driving research and identification of emerging trends for implications to social service delivery
- Deep knowledge in Sponsorship Management, setting targets for sponsorship based on financial parameters of activities, determine potential sponsors based on sponsor appeal and nature of activities and discuss and negotiate additional opportunities with sponsors
- Strong Awareness of Social Sector Policies, engaging stakeholders and government officials to initiate policy change in the social sector
- Mastery in Fundraising and Sponsorships, building strategic partnerships with potential sponsors to create avenues for financing production operations
- A strong Advocate and Representer to influence and contribute to policy development in the context of changing social and economic environments
- A People Manager driving talent management strategy and succession planning for the department
- Strong Strategic planning and implementation, driving strategies and policies that are forward looking and focus on impact and sustainability and leading the strategy implementation for the department that anticipates risk and its critical impact
Business / Core Competencies
- Advanced Sense Making skills, evaluating relationships, patterns and trends to inform actions and generate wider insights
- Strong Transdisciplinary thinking, identifying opportunities for transdisciplinary collaboration and knowledge transfer to facilitate the integration of knowledge from different disciplines
- Good Influencer who builds consensus with stakeholders to achieve desired outcomes on matters of strategic importance
- A strong communicator able to synthesise information and inputs to communicate an overarching storyline to multiple stakeholders
- A people developer fostering a conducive environment to enable employees’ professional and personal development, in alignment with the organisation’s objectives and goals
- Has a strong global persepctive to lead the resolution of the challenges of operating in a cross-cultural environment and build the organisation’s capabilities to compete in a global environment
- Has strong collaborative skills that create a cooperative working environment which enables the achievement of goals