The successful onboarding of new customers to our platform via analytical skills, consultancy services and clear communication. You will further develop the relationship with our customers that our commercial team has built up, making sure we understand how our customers do business and how to improve on that, making their inventory outperform. You're able to coach and train younger team members.
Experience required
You have a strong background in supply chain optimisation and inventory management, having managed your own assortment. You know what it is to plan an assortment, work with suppliers and combining commercial goals with supply chain challenges. If you are or have been a key user of an application within an organisation, that would be a plus. You have at least 3 years of experience in supply chain roles and inventory software implementation and are ready for a next step to broaden your horizon.
Responsibilities
You are responsible for the onboarding of new customers to our platform: assess what is needed, create new processes together with the customer, oversee the configuration and implementation and make sure the customer is trained to use the platform and is ready for their new situation. After the implementation is done, you are responsible for the aftercare and remain responsible for the contents of the platform.
Skillset
We would like to hear from you if you tick most, preferable all, of the boxes below:
- Strong communicator, both verbally and written, fluent in English, preferably with a second language
- Proficiency in Microsoft SQL/Scripts/Procedures & Power BI
- Organizational skills with attention to detail
- Identifies gaps and needs, using analytical capabilities
- Ability to manage time, prioritize tasks and manage expectations both internally and to our customers
- Responds promptly to customer needs
- Ability to do presentations, lead workshops or training sessions
- Solicits customer feedback to improve service
- Proficient in Microsoft Office Suite or related software
The successful onboarding of new customers to our platform via analytical skills, consultancy services and clear communication. You will further develop the relationship with our customers that our commercial team has built up, making sure we understand how our customers do business and how to improve on that, making their inventory outperform. You're able to coach and train younger team members.
Experience required
You have a strong background in supply chain optimisation and inventory management, having managed your own assortment. You know what it is to plan an assortment, work with suppliers and combining commercial goals with supply chain challenges. If you are or have been a key user of an application within an organisation, that would be a plus. You have at least 3 years of experience in supply chain roles and inventory software implementation and are ready for a next step to broaden your horizon.
Responsibilities
You are responsible for the onboarding of new customers to our platform: assess what is needed, create new processes together with the customer, oversee the configuration and implementation and make sure the customer is trained to use the platform and is ready for their new situation. After the implementation is done, you are responsible for the aftercare and remain responsible for the contents of the platform.
Skillset
We would like to hear from you if you tick most, preferable all, of the boxes below:
- Strong communicator, both verbally and written, fluent in English, preferably with a second language
- Proficiency in Microsoft SQL/Scripts/Procedures & Power BI
- Organizational skills with attention to detail
- Identifies gaps and needs, using analytical capabilities
- Ability to manage time, prioritize tasks and manage expectations both internally and to our customers
- Responds promptly to customer needs
- Ability to do presentations, lead workshops or training sessions
- Solicits customer feedback to improve service
- Proficient in Microsoft Office Suite or related software