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Customer Service Officer (Banking)

$ 3,000 - $ 3,800 / month

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Job Description

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

  • Comfortable with using computer applications and tools.
  • 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

  • Achieve set Customer Center targets (KPIs) while upholding service quality.
  • Ensure accuracy and compliance for customer requests.
  • Promote the Bank's products and services through cross-selling.
  • Assist customers in transitioning to the Bank's digital platform based on their preferences.
  • Uphold professional standards when interacting with customers
  • Demonstrate flexibility in work deployment as needed.
  • Assist Operations in managing customer requests and transactional follow-ups.
  • On the job training will be provided.

Job Description

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

  • Comfortable with using computer applications and tools.
  • 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

  • Achieve set Customer Center targets (KPIs) while upholding service quality.
  • Ensure accuracy and compliance for customer requests.
  • Promote the Bank's products and services through cross-selling.
  • Assist customers in transitioning to the Bank's digital platform based on their preferences.
  • Uphold professional standards when interacting with customers
  • Demonstrate flexibility in work deployment as needed.
  • Assist Operations in managing customer requests and transactional follow-ups.
  • On the job training will be provided.