Customer Service Officer (Banking)
$ 3,000 - $ 3,800 / month
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Job Description
Role: Shifts role (Morning and Afternoon Shifts)
Job Requirement:
- Comfortable with using computer applications and tools.
- 1 to 3 years of experience in customer-facing roles (front or backend)
Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.
Job Description
Role: Shifts role (Morning and Afternoon Shifts)
Job Requirement:
- Comfortable with using computer applications and tools.
- 1 to 3 years of experience in customer-facing roles (front or backend)
Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.