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Receptionist cum Administrative Assistant # Hougang

$ 2,000 - $ 2,600 / month

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Customer Service

  • To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).
  • To call pupils to convey messages during ad-hoc / special events.

Attendance Taking

  • To call pupils absentees and to check with parents on their child’s status every morning.

Render Assistance

  • To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
  • To inform parents if students are injured or sick.
  • To handle / support situation when pupils vomit, soil their clothes, need sewing of buttons and zips on uniform, arrange snacks etc.

General Duties

  • To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
  • To assist in the School Breakfast coupons compilation if required.
  • To maintain the forms cabinet under the receptionist in the office.
  • All forms must be current and replenished constantly.
  • To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
  • To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.

Any Other Duties

  • To support any other general administrative duties as and when required

Qualification:

  • Completed Secondary 4.
  • Able to converse in English and another language such as Mandarin, Malay or Tamil.
  • Preferably 3 years experience as receptionist.
  • To be able to use school equipment such as photocopiers and scanners.

Customer Service

  • To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).
  • To call pupils to convey messages during ad-hoc / special events.

Attendance Taking

  • To call pupils absentees and to check with parents on their child’s status every morning.

Render Assistance

  • To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
  • To inform parents if students are injured or sick.
  • To handle / support situation when pupils vomit, soil their clothes, need sewing of buttons and zips on uniform, arrange snacks etc.

General Duties

  • To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
  • To assist in the School Breakfast coupons compilation if required.
  • To maintain the forms cabinet under the receptionist in the office.
  • All forms must be current and replenished constantly.
  • To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
  • To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.

Any Other Duties

  • To support any other general administrative duties as and when required

Qualification:

  • Completed Secondary 4.
  • Able to converse in English and another language such as Mandarin, Malay or Tamil.
  • Preferably 3 years experience as receptionist.
  • To be able to use school equipment such as photocopiers and scanners.