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Customer Support Officer

$ 3,200 - $ 3,600 / month

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Job Description

Job Responsibilities

Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of customers enquiries, transaction requests and maintaining confidentiality of Bank and customers information

Job Requirements

Minimum of ITE, O levels

Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Possess a positive mindset with a CAN-DO attitude a and passion to deliver quality customer service.

Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

Possess good command of written and spoken English.

Good analytical skills; passion for working and is good in working with numbers.

Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

Passion for working, responsible and with good working attitude.

Proficient in PC skills including MS Office applications.

Ability to work on rotational shifts (Morning & afternoon)

Job Description

Job Responsibilities

Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of customers enquiries, transaction requests and maintaining confidentiality of Bank and customers information

Job Requirements

Minimum of ITE, O levels

Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Possess a positive mindset with a CAN-DO attitude a and passion to deliver quality customer service.

Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

Possess good command of written and spoken English.

Good analytical skills; passion for working and is good in working with numbers.

Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

Passion for working, responsible and with good working attitude.

Proficient in PC skills including MS Office applications.

Ability to work on rotational shifts (Morning & afternoon)