Checking job availability...
Original
Simplified
Job Description
End-User IT Resources
- Monitoring of the desktops/laptops leasing schedule for various subscriptions;
- Tracking of IT Equipment due for technology refresh;
- Tracking of IT Equipment for incoming/outgoing officers;
- Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;
- Monitor leasing billing and verification.
WOG Services Administrative Support
- Raising of Service Requests;
- Monitor leasing billing and verification;
- Monitor the software packaging and deployment status.
IT Asset Management
- Manage the Configuration Management Database (CMDB);
- Receipt of assets delivered;
- Handover of assets to AFM for IT Resource provisioning;
- Monitor the utilisation of hardware/software/licences;
- Assist in assets disposal;
- Asset Tagging.
General Support
- Preparation, sending and uploading of advisories/announcements;
- Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);
- Sourcing for small value purchase peripherals;
- Testing of IT Services;
- Physical Keys management;
- Any other Ad-hoc duties when required.
Mobile Devices Support
- Preparation of Mobile Devices;
- GoMAX provisioning;
- Apple/Google accounts creation;
- GoMAX forms filling and submission;
- Mobile OS upgrade and Software Installation/Uninstallation;
- Monitor the various services billing and verification.
Job Description
End-User IT Resources
- Monitoring of the desktops/laptops leasing schedule for various subscriptions;
- Tracking of IT Equipment due for technology refresh;
- Tracking of IT Equipment for incoming/outgoing officers;
- Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;
- Monitor leasing billing and verification.
WOG Services Administrative Support
- Raising of Service Requests;
- Monitor leasing billing and verification;
- Monitor the software packaging and deployment status.
IT Asset Management
- Manage the Configuration Management Database (CMDB);
- Receipt of assets delivered;
- Handover of assets to AFM for IT Resource provisioning;
- Monitor the utilisation of hardware/software/licences;
- Assist in assets disposal;
- Asset Tagging.
General Support
- Preparation, sending and uploading of advisories/announcements;
- Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);
- Sourcing for small value purchase peripherals;
- Testing of IT Services;
- Physical Keys management;
- Any other Ad-hoc duties when required.
Mobile Devices Support
- Preparation of Mobile Devices;
- GoMAX provisioning;
- Apple/Google accounts creation;
- GoMAX forms filling and submission;
- Mobile OS upgrade and Software Installation/Uninstallation;
- Monitor the various services billing and verification.