Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Delivery Manager

$ 6,000 - $ 8,000 / month
Checking job availability...
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Job Description

  • The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.
  • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.
  • Ensure Incident Management processes are followed effectively (ie SRT's escalation and notification).
  • Process management and co-ordination for PIR's and RCA's for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue.
  • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized.
  • Coordinating Change Management activities as required.
  • Identify, implement and drive service improvements to increase customer satisfaction.
  • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.
  • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers.
  • Work with Business to integrate new, enhanced and existing service offerings for the account.
  • Take a positive leadership role in both and customer businesses by demonstrating core values.
  • The Service Delivery Manager may supply input to the customer Annual Technology Plan.
  • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.
  • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery.
  • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.
  • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Job Description

  • The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.
  • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.
  • Ensure Incident Management processes are followed effectively (ie SRT's escalation and notification).
  • Process management and co-ordination for PIR's and RCA's for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue.
  • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized.
  • Coordinating Change Management activities as required.
  • Identify, implement and drive service improvements to increase customer satisfaction.
  • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.
  • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers.
  • Work with Business to integrate new, enhanced and existing service offerings for the account.
  • Take a positive leadership role in both and customer businesses by demonstrating core values.
  • The Service Delivery Manager may supply input to the customer Annual Technology Plan.
  • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.
  • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery.
  • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.
  • Work with Internal teams for delivering the services beyond BAU with additional revenue generated