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Job Description:
- Oversee the full spectrum of a designated product category, including inventory levels, pricing accuracy,
- product displays, and sales analysis. Optimize the use of the sales floor to maximize product visibility
- and sales opportunities.
- Actively participate in achieving sales targets and driving the growth of the assigned product category.
- Analyze sales trends and recommend strategies and initiatives to boost sales and address performance
- gaps. Implement initiatives to optimize category performance in alignment with overall store objectives.
- ? Collaborate with Merchandising Managers and suppliers to address issues related to Local Sales
- Merchandising (LSM) or promotional activities.
- Deliver exceptional customer service by effectively resolving escalated customer inquiries orcomplaints. Create and maintain an environment where every customer has a positive and enjoyable
- shopping experience at the retail outlet.
- Conduct training sessions for Retail Assistants on category-specific knowledge and retail outlets
- procedures to equip them with the skills and expertise needed to perform their duties effectively.
- Provide ongoing coaching and support to Retail Assistants to improve individual and team performance,
- ensuring tasks are completed to expected standards while maintaining adherence to store policies,
- procedures, and company rules.
- Assist the RM / ARM in creating effective staff rosters to ensure adequate coverage, supporting labour
- cost control by optimizing the allocation of manpower resources.
- Perform cashiering duties as required, ensuring accurate and efficient transaction processing.
- Step in to perform the duties of Retail Assistant as needed, including tasks like housekeeping, product
- labeling, merchandising and provide assistance during peak hours to maintain operational efficiency.
- ? Process purchase orders, stock receipt reports, and other required documentation accurately and on
- time. Maintain organized and up-to-date records for the department.
- Assist in conducting daily morning briefings to communicate goals, updates, and expectations to the
- team, ensuring alignment with store objectives and daily operational priorities.
- Participate in and help coordinate stock-taking exercises to ensure accuracy and accountability in
- inventory management.
- Perform any other duties as assigned by the RM / ARM
Requirement:
- Minimum qualification of GCE 'O' Level or a Diploma in Business Administration, Retail Management, ora related field is generally required.
- Additional training or certification in retail management or customer service is advantageous.
- Proven experience in retail sales or a related field is a must, with at least 2 years of retail experience in a
- supervisory role.
- Highly passionate about the retail industry and adept at thriving in a fast-paced environment.
- Flexible and available to work retail hours, including weekends and public holidays.
- Ability to adapt to changing business needs or seasonal demands.
See Min Huay, Germain EA License No.: 02C3423 Personnel Registration No.: R23112250
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
Job Description:
- Oversee the full spectrum of a designated product category, including inventory levels, pricing accuracy,
- product displays, and sales analysis. Optimize the use of the sales floor to maximize product visibility
- and sales opportunities.
- Actively participate in achieving sales targets and driving the growth of the assigned product category.
- Analyze sales trends and recommend strategies and initiatives to boost sales and address performance
- gaps. Implement initiatives to optimize category performance in alignment with overall store objectives.
- ? Collaborate with Merchandising Managers and suppliers to address issues related to Local Sales
- Merchandising (LSM) or promotional activities.
- Deliver exceptional customer service by effectively resolving escalated customer inquiries orcomplaints. Create and maintain an environment where every customer has a positive and enjoyable
- shopping experience at the retail outlet.
- Conduct training sessions for Retail Assistants on category-specific knowledge and retail outlets
- procedures to equip them with the skills and expertise needed to perform their duties effectively.
- Provide ongoing coaching and support to Retail Assistants to improve individual and team performance,
- ensuring tasks are completed to expected standards while maintaining adherence to store policies,
- procedures, and company rules.
- Assist the RM / ARM in creating effective staff rosters to ensure adequate coverage, supporting labour
- cost control by optimizing the allocation of manpower resources.
- Perform cashiering duties as required, ensuring accurate and efficient transaction processing.
- Step in to perform the duties of Retail Assistant as needed, including tasks like housekeeping, product
- labeling, merchandising and provide assistance during peak hours to maintain operational efficiency.
- ? Process purchase orders, stock receipt reports, and other required documentation accurately and on
- time. Maintain organized and up-to-date records for the department.
- Assist in conducting daily morning briefings to communicate goals, updates, and expectations to the
- team, ensuring alignment with store objectives and daily operational priorities.
- Participate in and help coordinate stock-taking exercises to ensure accuracy and accountability in
- inventory management.
- Perform any other duties as assigned by the RM / ARM
Requirement:
- Minimum qualification of GCE 'O' Level or a Diploma in Business Administration, Retail Management, ora related field is generally required.
- Additional training or certification in retail management or customer service is advantageous.
- Proven experience in retail sales or a related field is a must, with at least 2 years of retail experience in a
- supervisory role.
- Highly passionate about the retail industry and adept at thriving in a fast-paced environment.
- Flexible and available to work retail hours, including weekends and public holidays.
- Ability to adapt to changing business needs or seasonal demands.
See Min Huay, Germain EA License No.: 02C3423 Personnel Registration No.: R23112250
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy