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  1. Go to Settings.
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Jobs or company...

Customer Service Executive (AirFreight Operations)

$ 2,600 - $ 3,800 / month
Checking job availability...
Original
Simplified
Job Summary:
  • Basic up to $3,800
  • 5.5 Days (Mon to Fri - 9AM to 6PM, Alternate Sat, 9AM to 1PM)
  • Located at Alp Avenue
  • AWS & VB
Job Responsibilities:
  • Assist customers with daily cargo bookings across various airline products.
  • Reserve capacity with airlines and confirm availability with customers.
  • Stay familiar with the specific requirements of different airline products and provide customers with the appropriate guidance.
  • Support the administration of cargo bookings, including loading flight reservations into the system/template and ensuring data accuracy.
  • Collaborate with multiple parties such as customers, warehouses, carriers, and customs to meet shipment requirements.
  • Track and monitor shipment status, keeping customers updated as necessary.
  • Foster strong relationships with customers and promptly address their inquiries.
  • Work closely with the Billing Team to ensure accurate invoicing data is provided.
  • Perform other duties as assigned.
Job Requirement(s):
  • Minimum 2 years of experience in a related field, such as airfreight customer service, co-loading, etc.
  • At least Diploma in Logistics Operations or any discipline
  • Familiarity with the CCN system.
  • Proficiency in MS Office and Excel.
  • Strong communication skills and a customer service-oriented mindset.
  • Willingness to work on shifts and weekends as required.
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume toBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Kuan Mei YangRegistration Number: R24124509EA License No: 06C2859 (MCI Career Services Pte Ltd)How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?How many years' experience do you have as a Customer Service Executive?Company profileMCi Career Services4.1·Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859
Job Summary:
  • Basic up to $3,800
  • 5.5 Days (Mon to Fri - 9AM to 6PM, Alternate Sat, 9AM to 1PM)
  • Located at Alp Avenue
  • AWS & VB
Job Responsibilities:
  • Assist customers with daily cargo bookings across various airline products.
  • Reserve capacity with airlines and confirm availability with customers.
  • Stay familiar with the specific requirements of different airline products and provide customers with the appropriate guidance.
  • Support the administration of cargo bookings, including loading flight reservations into the system/template and ensuring data accuracy.
  • Collaborate with multiple parties such as customers, warehouses, carriers, and customs to meet shipment requirements.
  • Track and monitor shipment status, keeping customers updated as necessary.
  • Foster strong relationships with customers and promptly address their inquiries.
  • Work closely with the Billing Team to ensure accurate invoicing data is provided.
  • Perform other duties as assigned.
Job Requirement(s):
  • Minimum 2 years of experience in a related field, such as airfreight customer service, co-loading, etc.
  • At least Diploma in Logistics Operations or any discipline
  • Familiarity with the CCN system.
  • Proficiency in MS Office and Excel.
  • Strong communication skills and a customer service-oriented mindset.
  • Willingness to work on shifts and weekends as required.
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume toBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Kuan Mei YangRegistration Number: R24124509EA License No: 06C2859 (MCI Career Services Pte Ltd)How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?How many years' experience do you have as a Customer Service Executive?Company profileMCi Career Services4.1·Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859