Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Regional Customer Care/Experience/Support Manager

$ 1 - $ 1 / month
Checking job availability...
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Job Description

Aglobal lifestyle brandclient is looking for an experiencedRegional Customer Care/Experience/Support Managerto join its regional office inSingapore.

Key responsibilities

  • Lead, train, and mentor customer care teams and outsourced partners to ensure high standards of service and operational excellence
  • Develop and implement strategies to enhance customer satisfaction, leveraging data insights and feedback to drive continuous improvements
  • Partner with store management, sales, and marketing teams to understand customer needs and align service initiatives with business goals
  • Oversee after-sale service / customer support workflows and customer service practices to ensure efficiency and compliance with the brand standards
  • Monitor service metrics, address performance gaps, and implement actionable solutions to maintain service quality and consistency
  • Manage escalations and resolve complex customer issues promptly while fostering loyalty and trust

Key requirements

  • Bachelor's degree in Business Administration, Hospitality Management, or a related field
  • 5+ years of leadership experience in customer care, service management, or customer experience
  • Proven ability to lead, inspire, and manage cross-functional teams, driving operational excellence and team performance
  • Strong data-driven approach with the ability to assess service metrics, identify trends, and implement strategic improvements
  • Deep understanding of customer behaviours, and service standards, with a passion for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills, and fit to travel regionally as required

Job Description

Aglobal lifestyle brandclient is looking for an experiencedRegional Customer Care/Experience/Support Managerto join its regional office inSingapore.

Key responsibilities

  • Lead, train, and mentor customer care teams and outsourced partners to ensure high standards of service and operational excellence
  • Develop and implement strategies to enhance customer satisfaction, leveraging data insights and feedback to drive continuous improvements
  • Partner with store management, sales, and marketing teams to understand customer needs and align service initiatives with business goals
  • Oversee after-sale service / customer support workflows and customer service practices to ensure efficiency and compliance with the brand standards
  • Monitor service metrics, address performance gaps, and implement actionable solutions to maintain service quality and consistency
  • Manage escalations and resolve complex customer issues promptly while fostering loyalty and trust

Key requirements

  • Bachelor's degree in Business Administration, Hospitality Management, or a related field
  • 5+ years of leadership experience in customer care, service management, or customer experience
  • Proven ability to lead, inspire, and manage cross-functional teams, driving operational excellence and team performance
  • Strong data-driven approach with the ability to assess service metrics, identify trends, and implement strategic improvements
  • Deep understanding of customer behaviours, and service standards, with a passion for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills, and fit to travel regionally as required