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Product Specialist, Telemarketing

Salary undisclosed

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Job PurposeYou will market personal line products to OCBC customers through outbound effort and handle inbound sales enquiries with high quality customer experience.The Job
  • Convert leads provided by bank to sales through telemarketing
  • Handle customer enquiries with confidence
  • Correspond with customers through emails
  • Liaise with internal departments on policy fulfilment
  • Achieve sales target set out by business
  • Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
  • Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
  • Highlight any potential concerns/ risks and proactively share best risk management practices
QualificationsOur Requirements
  • Minimum GCE ‘O’ Level / Diploma
  • Applicants with the Certificate in General Insurance/ BDP & PGI will be preferred
  • Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers
  • A good team player with ability to multitask and meets stringent service standards
  • Well organized and systematic in work
  • Keen to learn and positive work attitude
  • Proficient in Microsoft office and AS400
  • Meticulous in documentation and fulfillment work
  • High level of integrity, take accountability of work and good attitude over teamwork
  • Take initiative to improve current state of things and adaptable to embrace new changes
About Great EasternFounded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
Job PurposeYou will market personal line products to OCBC customers through outbound effort and handle inbound sales enquiries with high quality customer experience.The Job
  • Convert leads provided by bank to sales through telemarketing
  • Handle customer enquiries with confidence
  • Correspond with customers through emails
  • Liaise with internal departments on policy fulfilment
  • Achieve sales target set out by business
  • Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
  • Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
  • Highlight any potential concerns/ risks and proactively share best risk management practices
QualificationsOur Requirements
  • Minimum GCE ‘O’ Level / Diploma
  • Applicants with the Certificate in General Insurance/ BDP & PGI will be preferred
  • Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers
  • A good team player with ability to multitask and meets stringent service standards
  • Well organized and systematic in work
  • Keen to learn and positive work attitude
  • Proficient in Microsoft office and AS400
  • Meticulous in documentation and fulfillment work
  • High level of integrity, take accountability of work and good attitude over teamwork
  • Take initiative to improve current state of things and adaptable to embrace new changes
About Great EasternFounded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.