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Product Specialist, Telemarketing
Salary undisclosed
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- Convert leads provided by bank to sales through telemarketing
- Handle customer enquiries with confidence
- Correspond with customers through emails
- Liaise with internal departments on policy fulfilment
- Achieve sales target set out by business
- Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
- Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
- Highlight any potential concerns/ risks and proactively share best risk management practices
- Minimum GCE ‘O’ Level / Diploma
- Applicants with the Certificate in General Insurance/ BDP & PGI will be preferred
- Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers
- A good team player with ability to multitask and meets stringent service standards
- Well organized and systematic in work
- Keen to learn and positive work attitude
- Proficient in Microsoft office and AS400
- Meticulous in documentation and fulfillment work
- High level of integrity, take accountability of work and good attitude over teamwork
- Take initiative to improve current state of things and adaptable to embrace new changes
- Convert leads provided by bank to sales through telemarketing
- Handle customer enquiries with confidence
- Correspond with customers through emails
- Liaise with internal departments on policy fulfilment
- Achieve sales target set out by business
- Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
- Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
- Highlight any potential concerns/ risks and proactively share best risk management practices
- Minimum GCE ‘O’ Level / Diploma
- Applicants with the Certificate in General Insurance/ BDP & PGI will be preferred
- Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers
- A good team player with ability to multitask and meets stringent service standards
- Well organized and systematic in work
- Keen to learn and positive work attitude
- Proficient in Microsoft office and AS400
- Meticulous in documentation and fulfillment work
- High level of integrity, take accountability of work and good attitude over teamwork
- Take initiative to improve current state of things and adaptable to embrace new changes