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VP, Cash Account Manager Group Leader – Foreign Team, Emerging Business

Salary undisclosed

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What you doWe are looking for a dynamic and results-driven leader to oversee our team of Account Managers.This role is crucial for driving revenue growth by increasing bank deposits, nurturing customer relationships, and leveraging data-driven campaigns to extract value from our existing portfolio of foreign customers. Additionally, the position involves spearheading initiatives to penetrate new market segments, with a particular focus on foreign customers especially in the Chinese market.The ideal candidate will demonstrate exceptional leadership abilities, a strategic perspective, and a commitment to enhancing processes and customer experience while adhering to banking regulations.1. Team Management:
  • Lead, mentor, and develop a team of Account Managers, fostering a high-performance culture focused on achieving targets and delivering exceptional customer service.
  • Conduct regular performance reviews and provide constructive feedback to enhance team effectiveness.
2. Revenue Generation:
  • Develop and implement strategies to increase bank deposits and overall revenue.
  • Identify and pursue new business opportunities to expand the bank’s customer base and market presence.
3. Strategic Initiatives:
  • Drive the development and execution of initiatives aimed at entering new market segments and enhancing service offerings.
  • Collaborate with marketing, product development, and other departments to align strategies and achieve growth objectives.
4. Customer Relationship Management:
  • Build and maintain strong relationships with key clients and strategic partners to capture share of wallet.
  • Act as a senior point of contact for major accounts, addressing any issues and ensuring a proactive approach to customer needs.
5. Process Improvement:
  • Analyse current account management processes and identify areas for improvement to enhance efficiency and effectiveness.
  • Implement best practices and streamlined processes to optimize team performance and customer experience.
6. Compliance and Risk Management:
  • Ensure that all account management activities adhere to bank policies and regulatory requirements.
  • Monitor compliance and risk management practices related to customer accounts and transactions.
7. Reporting and Analytics:
  • Prepare and present regular reports on account performance, revenue growth, and customer satisfaction metrics to senior management.
  • Utilize data analytics to make inform decision-making and strategic adjustments.
QualificationsWho you are
  • Bachelor’s degree in Business Administration, Finance, or a related field
  • Minimum 8 years of experience in account management, business development, or a related field within the banking or financial services industry.
  • Proven experience in managing teams and driving revenue growth.
  • Strong analytical skills with the ability to interpret data and make strategic recommendations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Knowledge of banking regulations, compliance, and risk management practices.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
Who you work with
Global Commercial Banking serves the entire spectrum of customer segments. From large corporations to government entities. And half of all SMEs in Singapore. To help them achieve their potential, we offer simple, convenient, innovative solutions that take care of everything. From cash management to trade finance. It’s all about finding and growing opportunity. For customers. Our people. And for you.Who we are:
Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
What you doWe are looking for a dynamic and results-driven leader to oversee our team of Account Managers.This role is crucial for driving revenue growth by increasing bank deposits, nurturing customer relationships, and leveraging data-driven campaigns to extract value from our existing portfolio of foreign customers. Additionally, the position involves spearheading initiatives to penetrate new market segments, with a particular focus on foreign customers especially in the Chinese market.The ideal candidate will demonstrate exceptional leadership abilities, a strategic perspective, and a commitment to enhancing processes and customer experience while adhering to banking regulations.1. Team Management:
  • Lead, mentor, and develop a team of Account Managers, fostering a high-performance culture focused on achieving targets and delivering exceptional customer service.
  • Conduct regular performance reviews and provide constructive feedback to enhance team effectiveness.
2. Revenue Generation:
  • Develop and implement strategies to increase bank deposits and overall revenue.
  • Identify and pursue new business opportunities to expand the bank’s customer base and market presence.
3. Strategic Initiatives:
  • Drive the development and execution of initiatives aimed at entering new market segments and enhancing service offerings.
  • Collaborate with marketing, product development, and other departments to align strategies and achieve growth objectives.
4. Customer Relationship Management:
  • Build and maintain strong relationships with key clients and strategic partners to capture share of wallet.
  • Act as a senior point of contact for major accounts, addressing any issues and ensuring a proactive approach to customer needs.
5. Process Improvement:
  • Analyse current account management processes and identify areas for improvement to enhance efficiency and effectiveness.
  • Implement best practices and streamlined processes to optimize team performance and customer experience.
6. Compliance and Risk Management:
  • Ensure that all account management activities adhere to bank policies and regulatory requirements.
  • Monitor compliance and risk management practices related to customer accounts and transactions.
7. Reporting and Analytics:
  • Prepare and present regular reports on account performance, revenue growth, and customer satisfaction metrics to senior management.
  • Utilize data analytics to make inform decision-making and strategic adjustments.
QualificationsWho you are
  • Bachelor’s degree in Business Administration, Finance, or a related field
  • Minimum 8 years of experience in account management, business development, or a related field within the banking or financial services industry.
  • Proven experience in managing teams and driving revenue growth.
  • Strong analytical skills with the ability to interpret data and make strategic recommendations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Knowledge of banking regulations, compliance, and risk management practices.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
Who you work with
Global Commercial Banking serves the entire spectrum of customer segments. From large corporations to government entities. And half of all SMEs in Singapore. To help them achieve their potential, we offer simple, convenient, innovative solutions that take care of everything. From cash management to trade finance. It’s all about finding and growing opportunity. For customers. Our people. And for you.Who we are:
Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.