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Job Description
Responsibilities
- Setup, installation and deploying of computers.
- Cloning/Imaging of laptop/desktop
- Email and phone communication with customer
- Station at customer's office for IT support if required (if stationed, reporting will be at customer location)
- Performing IT support (Ticketing System, Remote Support, Onsite Support)
- Active directory user account management
- Provide administrative support in checklists/reports.
- Perform computer hardware parts upgrades/replacement.
- Other adhoc duties/projects assigned.
Skills and Qualifications
- Understands basic Windows OS commands and have adequate knowledge about Windows OS environment, and software such as Microsoft365, Microsoft Active Directory system, SCCM and MDT system.
- Experience in ServiceNow ticketing systemispreferable
- At least a IT Diploma.
Job Description
Responsibilities
- Setup, installation and deploying of computers.
- Cloning/Imaging of laptop/desktop
- Email and phone communication with customer
- Station at customer's office for IT support if required (if stationed, reporting will be at customer location)
- Performing IT support (Ticketing System, Remote Support, Onsite Support)
- Active directory user account management
- Provide administrative support in checklists/reports.
- Perform computer hardware parts upgrades/replacement.
- Other adhoc duties/projects assigned.
Skills and Qualifications
- Understands basic Windows OS commands and have adequate knowledge about Windows OS environment, and software such as Microsoft365, Microsoft Active Directory system, SCCM and MDT system.
- Experience in ServiceNow ticketing systemispreferable
- At least a IT Diploma.