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Assistant/ Manager, Family Protection & Support Division (Family Justice Courts)

Salary undisclosed
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What the role is:The Judiciary - comprising the Supreme Court, State Courts and Family Justice Courts - is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary's function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary's vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary. We welcome you to join our team as: ASSISTANT MANAGER / MANAGER FAMILY PROTECTION & SUPPORT DIVISION FAMILY JUSTICE COURTS The successful candidate will provide support to the Family Protection and Support Division within the Family Justice Courts.What you will be working on:The key responsibilities / duties for this position are: • Provide operational support in Registry and/or Court Operations. • Support Judges in court proceedings which include arranging/confirming hearing dates, booking and setting up of court rooms, engagement of relevant language support services and updating of Judge's calendars. • Process high-volume online applications efficiently and effectively within timelines. • Handle court users, provide assistance relating to their applications and enquiries. • Handle day to day system requests, enquiries and issues received from government agencies/litigants/members of the public. • Support court users and parties on court fixtures and preparation of hearings & case conferences weekly. • Update and maintain documents, databases and systems (e.g. file classification, mail directives) to ensure accuracy and adherence to timelines. • Participate in projects to improve existing workflows and update of SOPs. • Coordinate and work with multi-disciplinary experts from strategic partners and external agencies such as MSF and SPF in the holistic management of cases.What we are looking for:
  • At least 3 years of relevant working experience. • Able to work under pressure, independently as well as in a team. • Excellent customer service experience with members of the public and external stakeholders. • Excellent communication skills (both verbal and written). • Conversant in use of IT and related applications. The successful candidate will be appointed on a one-year probationary contract in the first instance. Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.
About Supreme Court:Standing at the apex of an effective and efficient court system, the Supreme Court's vision is to be a “Leading, Trusted Judiciary. Ready for Tomorrow”. Our mission is to provide accessible justice that commands trust, respect and confidence. These are our success outcomes: - A thought leader in jurisprudence and court excellence; - Effective access to fair hearings; - High performing, service-oriented and passionate workforce; and - Innovative and future-ready organisation A career at the Supreme Court will enable you to contribute and enhance the administration of justice. You will be part of a committed team of professionals who seek to provide access to justice with fairness, impartiality, integrity and responsiveness.
What the role is:The Judiciary - comprising the Supreme Court, State Courts and Family Justice Courts - is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary's function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary's vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary. We welcome you to join our team as: ASSISTANT MANAGER / MANAGER FAMILY PROTECTION & SUPPORT DIVISION FAMILY JUSTICE COURTS The successful candidate will provide support to the Family Protection and Support Division within the Family Justice Courts.What you will be working on:The key responsibilities / duties for this position are: • Provide operational support in Registry and/or Court Operations. • Support Judges in court proceedings which include arranging/confirming hearing dates, booking and setting up of court rooms, engagement of relevant language support services and updating of Judge's calendars. • Process high-volume online applications efficiently and effectively within timelines. • Handle court users, provide assistance relating to their applications and enquiries. • Handle day to day system requests, enquiries and issues received from government agencies/litigants/members of the public. • Support court users and parties on court fixtures and preparation of hearings & case conferences weekly. • Update and maintain documents, databases and systems (e.g. file classification, mail directives) to ensure accuracy and adherence to timelines. • Participate in projects to improve existing workflows and update of SOPs. • Coordinate and work with multi-disciplinary experts from strategic partners and external agencies such as MSF and SPF in the holistic management of cases.What we are looking for:
  • At least 3 years of relevant working experience. • Able to work under pressure, independently as well as in a team. • Excellent customer service experience with members of the public and external stakeholders. • Excellent communication skills (both verbal and written). • Conversant in use of IT and related applications. The successful candidate will be appointed on a one-year probationary contract in the first instance. Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.
About Supreme Court:Standing at the apex of an effective and efficient court system, the Supreme Court's vision is to be a “Leading, Trusted Judiciary. Ready for Tomorrow”. Our mission is to provide accessible justice that commands trust, respect and confidence. These are our success outcomes: - A thought leader in jurisprudence and court excellence; - Effective access to fair hearings; - High performing, service-oriented and passionate workforce; and - Innovative and future-ready organisation A career at the Supreme Court will enable you to contribute and enhance the administration of justice. You will be part of a committed team of professionals who seek to provide access to justice with fairness, impartiality, integrity and responsiveness.