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- Perform commissioning of Automated Guided Vehicles (AGVs) at customer sites, including on-site user acceptance testing.
- Ensure the reliability and performance of AGV fleets, network systems, and customer site infrastructure.
- Provide advanced troubleshooting support for technical issues beyond the capabilities of first-level field technicians.
- Monitor AGV fleet operations and proactively address faults before they impact customer operations.
- Offer technical guidance to customers on operational issues, software updates, and general maintenance.
- Maintain up-to-date records of AGV configurations, including both software and hardware settings.
- Collaborate with global engineering teams to enhance AGV performance and reliability.
- Contribute to the development of monitoring, detection, and automation tools for failure prevention and system optimization.
- Assist in the creation of user manuals, customer guides, FAQs, and best practices documentation.
- Support the design and implementation of AGV missions using proprietary mission description tools.
- Conduct pre-sales technical assessments and provide support for proof-of-concept demonstrations.
- Install and manage infrastructure components such as reflective markers and networking equipment.
- Maintain strong relationships with customer representatives to ensure high levels of satisfaction and service quality.
- Diploma or Degree in a relevant technical field such as Electrical Engineering, Mechanical Engineering, Computer Science, or Robotics.
- Minimum of 3 years of relevant experience in a customer-facing technical role, preferably related to AGVs.
- Proficiency in Linux (preferably Ubuntu), including administration, tools, and Bash/Python scripting.
- Experience troubleshooting and resolving system-level and device-level issues in Linux environments.
- Familiarity with firewalls, VPNs, and network security technologies.
- Working knowledge of SSH, DNS, and other network protocols.
- Willingness to troubleshoot electro-mechanical components and improve system reliability.
- Experience with Robot Operating System (ROS) command line and graphical tools is an advantage.
- Salary: Up to SGD 5,000 +AWS +VB (2 Months)
- Working Location: Joo Koon
- Working Hours: 5 days work
- 1 year contract and permanent position available
- Perform commissioning of Automated Guided Vehicles (AGVs) at customer sites, including on-site user acceptance testing.
- Ensure the reliability and performance of AGV fleets, network systems, and customer site infrastructure.
- Provide advanced troubleshooting support for technical issues beyond the capabilities of first-level field technicians.
- Monitor AGV fleet operations and proactively address faults before they impact customer operations.
- Offer technical guidance to customers on operational issues, software updates, and general maintenance.
- Maintain up-to-date records of AGV configurations, including both software and hardware settings.
- Collaborate with global engineering teams to enhance AGV performance and reliability.
- Contribute to the development of monitoring, detection, and automation tools for failure prevention and system optimization.
- Assist in the creation of user manuals, customer guides, FAQs, and best practices documentation.
- Support the design and implementation of AGV missions using proprietary mission description tools.
- Conduct pre-sales technical assessments and provide support for proof-of-concept demonstrations.
- Install and manage infrastructure components such as reflective markers and networking equipment.
- Maintain strong relationships with customer representatives to ensure high levels of satisfaction and service quality.
- Diploma or Degree in a relevant technical field such as Electrical Engineering, Mechanical Engineering, Computer Science, or Robotics.
- Minimum of 3 years of relevant experience in a customer-facing technical role, preferably related to AGVs.
- Proficiency in Linux (preferably Ubuntu), including administration, tools, and Bash/Python scripting.
- Experience troubleshooting and resolving system-level and device-level issues in Linux environments.
- Familiarity with firewalls, VPNs, and network security technologies.
- Working knowledge of SSH, DNS, and other network protocols.
- Willingness to troubleshoot electro-mechanical components and improve system reliability.
- Experience with Robot Operating System (ROS) command line and graphical tools is an advantage.
- Salary: Up to SGD 5,000 +AWS +VB (2 Months)
- Working Location: Joo Koon
- Working Hours: 5 days work
- 1 year contract and permanent position available